Author Topic: Upgrade to veraPlus - Userguides disappeared  (Read 351 times)

Offline pit

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Upgrade to veraPlus - Userguides disappeared
« on: July 31, 2018, 02:55:34 pm »
Last year there were userguides in the getvera-costumerportal for upgrading veraEdge etc. to veraPlus, eg:
https://support.getvera.com/customer/en/portal/articles/1840689-intro-upgrading-your-controller
https://support.getvera.com/customer/en/portal/articles/2345058-to-veraplus-verasecure-from-veraedge?b_id=712

Now they are disappeared: These webpages report: "This article doesn't have a translation for English".
Is there a problem with upgrades or is it a bug in the portal?




Offline Sorin

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Re: Upgrade to veraPlus - Userguides disappeared
« Reply #2 on: August 01, 2018, 06:22:16 am »
They have been replaced by these two documents.

https://support.getvera.com/customer/en/portal/articles/2946226-upgrade-vera-legacy-controllers-from-ui5-to-ui7-firmware?b_id=712

https://support.getvera.com/customer/portal/articles/2942693-how-to-migrate-to-verasecure-veraedge-or-veraplus


With the new Z-Wave firmware versions on the new platforms, there is no need for the additional steps described in the old documents. If you're looking for something specific please let me know.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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