Author Topic: alarm.com thermostat  (Read 237 times)

Offline sky320

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alarm.com thermostat
« on: August 29, 2018, 04:03:57 pm »
My alarm.com thermostat no longer works with alexa. I have removed it and re-included it in my VeraEdge. I have dis-abled it in the manage my Alexa and re-included it in my Alexa. It shows up but says device is unresponsive. I have deleted it and rediscovered it multiple times and do not know what to do. Any help or guidance would be great.
« Last Edit: August 29, 2018, 07:14:41 pm by sky320 »

Offline Sebastian Patino

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Re: alarm.com thermostat
« Reply #1 on: August 30, 2018, 12:41:35 am »
Hi

Thank you for posting on our forum !!

We are currently investigating this issue on the open ticket you have with us, we are doing some check and we will get back once the workaround is done.

Regards

Offline sky320

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Re: alarm.com thermostat
« Reply #2 on: September 10, 2018, 10:51:04 pm »
Any update on this. I tried calling and sat on hold for over 30 minutes?