Author Topic: Problems geofencing Vera Mobile  (Read 1682 times)

Offline Jasper

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Problems geofencing Vera Mobile
« on: September 05, 2018, 10:20:55 am »
Hi there!

I experience problems using Geofencing in the Vera Mobile app:
- I am not able to add, change or remove an existing Geofence. When I make changes, I only see the 'hourglass'and nothing happened
- The existing added Geofence is not working anymore.

I am using a Vera Lite icm with Android 7 on a Samsung Galaxy S6.

Any ideas? I've read other topics about Geofencing and I think that I am not the only one who experience issues ;-)

Regards!

Offline Ionut A

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Re: Problems geofencing Vera Mobile
« Reply #1 on: September 05, 2018, 10:42:50 am »
Hi Jasper,

As we need to investigate this issue, I have opened a ticket in our system so that we can analyze what's going on.
Check out your email address.

Cheers!

Offline Jasper

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Re: Problems geofencing Vera Mobile
« Reply #2 on: September 05, 2018, 10:48:43 am »
Thx!