Author Topic: Rebooting 5x an hour  (Read 677 times)

Offline johnes

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Rebooting 5x an hour
« on: September 29, 2018, 11:34:47 am »
My veraPlus is rebooting 5x an hour:

2018-09-26 23:37:50.760, E,   0, , Vera, RESTART,
2018-09-27 00:24:10.662, E,   0, , Vera, RESTART,
2018-09-27 04:41:37.194, E,   0, , Vera, RESTART,
2018-09-27 04:50:16.471, E,   0, , Vera, RESTART,
2018-09-27 05:02:02.801, E,   0, , Vera, RESTART,
2018-09-27 05:11:13.045, E,   0, , Vera, RESTART,
2018-09-27 05:21:26.065, E,   0, , Vera, RESTART,
2018-09-27 09:38:17.199, E,   0, , Vera, RESTART,
2018-09-27 12:58:18.539, E,   0, , Vera, RESTART,
2018-09-27 13:18:32.685, E,   0, , Vera, RESTART,
2018-09-27 13:55:08.677, E,   0, , Vera, RESTART,
2018-09-27 14:17:16.788, E,   0, , Vera, RESTART,
2018-09-27 14:38:17.170, E,   0, , Vera, RESTART,
2018-09-27 14:39:31.194, E,   0, , Vera, RESTART,
2018-09-27 14:55:15.562, E,   0, , Vera, RESTART,
2018-09-27 14:56:02.688, E,   0, , Vera, RESTART,
2018-09-27 15:04:36.167, E,   0, , Vera, RESTART,
2018-09-27 15:17:33.470, E,   0, , Vera, RESTART,
2018-09-27 15:29:45.181, E,   0, , Vera, RESTART,
2018-09-27 15:40:41.906, E,   0, , Vera, RESTART,
2018-09-27 15:49:30.826, E,   0, , Vera, RESTART,
2018-09-27 16:14:08.238, E,   0, , Vera, RESTART,
2018-09-27 16:17:16.623, E,   0, , Vera, RESTART,
2018-09-27 16:33:45.272, E,   0, , Vera, RESTART,
2018-09-27 16:38:38.442, E,   0, , Vera, RESTART,
2018-09-27 16:45:16.965, E,   0, , Vera, RESTART,
2018-09-27 16:48:58.365, E,   0, , Vera, RESTART,
2018-09-27 17:00:18.256, E,   0, , Vera, RESTART,
2018-09-27 17:04:15.318, E,   0, , Vera, RESTART,
2018-09-27 17:11:34.360, E,   0, , Vera, RESTART,
2018-09-27 17:20:17.454, E,   0, , Vera, RESTART,
2018-09-27 17:26:26.926, E,   0, , Vera, RESTART,
2018-09-27 17:29:06.863, E,   0, , Vera, RESTART,
2018-09-27 17:32:55.175, E,   0, , Vera, RESTART,
2018-09-27 17:35:17.994, E,   0, , Vera, RESTART,
2018-09-27 17:38:32.200, E,   0, , Vera, RESTART,
2018-09-27 17:55:16.436, E,   0, , Vera, RESTART,


Any ideas on how i can fix this?

Online Maegda

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Re: Rebooting 5x an hour
« Reply #1 on: September 29, 2018, 01:26:28 pm »
Hello johnes,

Were there any changes done on the network or on the unit recently?
I sent you an email, could you please reply?

Thank you!
Vera Control, Ltd.  Smarter Home Control
support@getvera.com  +1 (866) 966-2272

Offline johnmcc

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Re: Rebooting 5x an hour
« Reply #2 on: September 29, 2018, 06:09:49 pm »
Hi I was having random reboots. Not as many as you. Contacted support, they looked at my system. I had manually configured the network. Here is there suggestion

After a few checks/tests done on the unit we found the issue, at some point in time you have made some changes on the wireless network of the unit and this is the cause of the behavior of it now.

This situation has been reported to our Development Team and the fix will be included in our upcoming firmware release. Until then to balance the situation please reset the network on the unit ( settings→net and wi-fi→reset network) and don?t make any changes to those settings again.

I carried out their recommendation and has been stable for a few days now. Even managed to get my Fibaro Universal sensors operating again.

The strange things is I have a the wired connection.

Offline legend99

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Re: Rebooting 5x an hour
« Reply #3 on: September 30, 2018, 09:29:23 am »
Where do you go to see all the restarts? Is it a plugin?

Thanks

My veraPlus is rebooting 5x an hour:

2018-09-26 23:37:50.760, E,   0, , Vera, RESTART,
2018-09-27 00:24:10.662, E,   0, , Vera, RESTART,
2018-09-27 04:41:37.194, E,   0, , Vera, RESTART,
2018-09-27 04:50:16.471, E,   0, , Vera, RESTART,
2018-09-27 05:02:02.801, E,   0, , Vera, RESTART,
2018-09-27 05:11:13.045, E,   0, , Vera, RESTART,
2018-09-27 05:21:26.065, E,   0, , Vera, RESTART,
2018-09-27 09:38:17.199, E,   0, , Vera, RESTART,
2018-09-27 12:58:18.539, E,   0, , Vera, RESTART,
2018-09-27 13:18:32.685, E,   0, , Vera, RESTART,
2018-09-27 13:55:08.677, E,   0, , Vera, RESTART,
2018-09-27 14:17:16.788, E,   0, , Vera, RESTART,
2018-09-27 14:38:17.170, E,   0, , Vera, RESTART,
2018-09-27 14:39:31.194, E,   0, , Vera, RESTART,
2018-09-27 14:55:15.562, E,   0, , Vera, RESTART,
2018-09-27 14:56:02.688, E,   0, , Vera, RESTART,
2018-09-27 15:04:36.167, E,   0, , Vera, RESTART,
2018-09-27 15:17:33.470, E,   0, , Vera, RESTART,
2018-09-27 15:29:45.181, E,   0, , Vera, RESTART,
2018-09-27 15:40:41.906, E,   0, , Vera, RESTART,
2018-09-27 15:49:30.826, E,   0, , Vera, RESTART,
2018-09-27 16:14:08.238, E,   0, , Vera, RESTART,
2018-09-27 16:17:16.623, E,   0, , Vera, RESTART,
2018-09-27 16:33:45.272, E,   0, , Vera, RESTART,
2018-09-27 16:38:38.442, E,   0, , Vera, RESTART,
2018-09-27 16:45:16.965, E,   0, , Vera, RESTART,
2018-09-27 16:48:58.365, E,   0, , Vera, RESTART,
2018-09-27 17:00:18.256, E,   0, , Vera, RESTART,
2018-09-27 17:04:15.318, E,   0, , Vera, RESTART,
2018-09-27 17:11:34.360, E,   0, , Vera, RESTART,
2018-09-27 17:20:17.454, E,   0, , Vera, RESTART,
2018-09-27 17:26:26.926, E,   0, , Vera, RESTART,
2018-09-27 17:29:06.863, E,   0, , Vera, RESTART,
2018-09-27 17:32:55.175, E,   0, , Vera, RESTART,
2018-09-27 17:35:17.994, E,   0, , Vera, RESTART,
2018-09-27 17:38:32.200, E,   0, , Vera, RESTART,
2018-09-27 17:55:16.436, E,   0, , Vera, RESTART,


Any ideas on how i can fix this?

Offline rigpapa

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Re: Rebooting 5x an hour
« Reply #4 on: September 30, 2018, 10:11:23 am »
@johnes can you provide a list of what plugins you are using?
Author of Reactor, DelayLight, SiteSensor, Rachio, Deus Ex Machina II, Intesis WMP Gateway, Auto Virtual Thermostat and VirtualSensor plugins. Vera Plus w/100+ Z-wave devices. Vera3 sandbox.

Offline johnes

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Re: Rebooting 5x an hour
« Reply #5 on: October 08, 2018, 10:34:42 pm »
It's the Event Watcher one... it's awesome.

I also don't have wifi turned on so that isn't my issue...