Author Topic: Veraplus with Keen vent Issue  (Read 379 times)

Offline Firefrog

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Veraplus with Keen vent Issue
« on: September 29, 2018, 09:25:33 pm »
I bought 3 Keen vent to be controlled with my Veraplus, but after the first Zigbee detection, an error appeared on the device configuration panel.  So, I deleted the device to retry the detection and It cannot detect the device anymore....  each time, I put the Keen vent in detection mode (green led blinking).

I reset my Vera to factory default (thru the panel), and also a hard reset (6 times on reset button within 6 seconds), and nothing works...  weird no ?

How could it be possible that a hard reset on Vera plus and a reset of the device can?t resolve this detection problem ?

Any suggestion to resolve this problem ?




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Offline rafale77

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Re: Veraplus with Keen vent Issue
« Reply #1 on: September 30, 2018, 04:38:26 am »
See my last post in this thread:

http://forum.micasaverde.com/index.php/topic,37740.45.html

I think it will help.
openLuup (97 devices, 134 scenes, 20 apps) controlling HomeAss + VeraPlus (138 zwave nodes, 8 Zigbee nodes, 205 devices, 20 scenes , 2 app) Bridged to Homekit and Alexa. VeraPlus ExtRooted!

Offline Firefrog

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Re: Veraplus with Keen vent Issue
« Reply #2 on: September 30, 2018, 08:21:25 am »
Thanks anhman for your answer but I already saw your post and I did try it step by step...

The problem is that my Veraplus don?t recognize anymore the Keen vent (Keen vent stay with the green led blinking) and nothing append on Vera in Zigbee generic device adding mode.


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Offline rafale77

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Re: Veraplus with Keen vent Issue
« Reply #3 on: October 01, 2018, 03:03:59 am »
Is it detecting any other zigbee devices?
openLuup (97 devices, 134 scenes, 20 apps) controlling HomeAss + VeraPlus (138 zwave nodes, 8 Zigbee nodes, 205 devices, 20 scenes , 2 app) Bridged to Homekit and Alexa. VeraPlus ExtRooted!

Offline Firefrog

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Re: Veraplus with Keen vent Issue
« Reply #4 on: October 01, 2018, 07:18:51 pm »
From now, I just have my vents that are on Zigbee technology, but it has detected 2 of them, and after deleting the configuration, it cannot detect anymore.

It?s weird that after a full restart (factory default), nothing change about the detection...  it seem that some Zigbee configuration are not reinitialized correctly to factory default on the VeraPlus ?!?!


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Offline rafale77

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Re: Veraplus with Keen vent Issue
« Reply #5 on: October 04, 2018, 06:06:05 am »
It indeed seems like you have somehow corrupted the Zigbee parameters. Are you able to reset the Zigbee network from the settings/zigbee settings/advanced actions?

If after this you see no detection, I think you have a hardware problem
openLuup (97 devices, 134 scenes, 20 apps) controlling HomeAss + VeraPlus (138 zwave nodes, 8 Zigbee nodes, 205 devices, 20 scenes , 2 app) Bridged to Homekit and Alexa. VeraPlus ExtRooted!