Author Topic: Tech Support Response Time  (Read 375 times)

Online legend99

  • Full Member
  • ***
  • Posts: 176
  • Karma: +3/-1
Tech Support Response Time
« on: November 30, 2018, 02:32:46 pm »
Guy is anyone else having problems with support getting not back to them? I have had a huge problem with my unit freezing up a couple of times a day, the problem has started again this week and still have not heard back from support on how on earth to fix this once and for all.

Offline Diego_

  • Support
  • Newbie
  • *****
  • Posts: 10
  • Karma: +0/-0
Re: Tech Support Response Time
« Reply #1 on: November 30, 2018, 09:52:13 pm »

Thank you for bringing this to our attention.

Did you send the email to I couldn't find it so I decided to open a trouble ticket to start working on this issue.

Please check your inbox and provide us with more information.

Our apologies for any inconvenience.
Diego ▾ Customer Care
Vera Control, Ltd. ▾ Smarter Home Control  ▾ ▾ ▾ +1 (866) 966-2272 HOURS OF OPERATION for Customer Care Department - 24/7