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Author Topic: Secure SSR 302 No failsafe problem  (Read 409 times)

Offline ZenSlo

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Secure SSR 302 No failsafe problem
« on: December 08, 2018, 11:25:31 am »
I am fairly new to this! I'm using a Vera Plus (Firmware 1.7.4001) and I have just bought a Secure SSR 302, when I include it, it was not recognised as an SSR 302 only as a generic z-wave device.

I get a Parent device urn:schemas-upnp-org:device:Heater:1 using device file D_Heater1.xml
And two child devices urn:schemas-upnp-org:device:Heater:1 using device file D_BinaryLight1.xml

I can control the SSR 302 and it's status gets reported (after about 5 mins) but I do not get any failsafe functions.

Any suggestions?

Offline Ionut A

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Re: Secure SSR 302 No failsafe problem
« Reply #1 on: December 08, 2018, 01:18:30 pm »
Hello ZenSlo,

We do not have this device model integrated with our controllers. Our list of compatible devices can be found at: https://getvera.com/compatibility/
I suggest contacting our Customer Relations Department by sending an email to support@getvera.com and seeing how we can assist you.

Thank you and have a nice day!