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Author Topic: extra devices showing up  (Read 238 times)

Offline tahoebuilder

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extra devices showing up
« on: December 08, 2018, 12:47:30 pm »
I am using some Intermatic appliance module switches and i keep getting doubles showing up in my devices window.  I delete them and they come back.and the worst of it is vera keeps trying to communicate with them and cannot which gives me a blinking red lite on my unit

Vera Lite UI5

Offline Diego_

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Re: extra devices showing up
« Reply #1 on: December 08, 2018, 10:46:48 pm »
Hello,

We have opened a trouble ticket for investigation of this issue.

Please check your inbox and reply with the information that we've requested.

Diego ▾ Customer Care
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272 HOURS OF OPERATION for Customer Care Department - 24/7

Offline Sender

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Re: extra devices showing up
« Reply #2 on: December 09, 2018, 04:12:10 am »
These might be "ghost devices" search the forum... good luck  ???
Good firmware is more important than good karma. (and this costed me lots of Karma)