Author Topic: VeraMobile iOS (Beta) Release notes  (Read 2068 times)

Offline Sorin

  • Administrator
  • Hero Member
  • *****
  • Posts: 1132
  • Karma: +103/-11
VeraMobile iOS (Beta) Release notes
« on: December 11, 2018, 07:37:47 am »
Release Notes 3.18(30)
===========


Major improvements and bug fixing for the new VERA Application - 3.18(30)
The efforts were concentrated around improvement and stabilization.

One change to note is that enrollment for the Beta version of Vera Sentinel and Vera Protect is now closed. These services will be made available again in a general release in the near future.

As noted above, this is a major release that includes bug fixes and improvements to all areas of the app and will result in a more stable app with improved functionality.

The top fixes include:

-- Stabilized pairing wizard
-- Stabilized and improved flows for adding new devices, rooms, and scenes
-- Improved camera streaming
-- Added ability to remove snapshots and recordings and delete Hot Zones
-- Eliminated known issues to improve overall user experience

Please note that many changes were also implemented in the backend. These changes will improve the user experience but may result in errors for those using older versions of the app. Because of this, we recommend updating to v 3.18(30) as soon as possible.

As always, the feedback we receive for our BETA app, from our users is highly appreciated, so please do not hesitate to reach out to us.

Thank you!
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7

Offline PrincessCleavage

  • Sr. Member
  • ****
  • Posts: 352
  • Karma: +6/-1
Re: VeraMobile iOS (Beta) Release notes
« Reply #1 on: December 22, 2018, 10:02:00 pm »
Release Notes 3.18(30)
===========


Major improvements and bug fixing for the new VERA Application - 3.18(30)
The efforts were concentrated around improvement and stabilization.

One change to note is that enrollment for the Beta version of Vera Sentinel and Vera Protect is now closed. These services will be made available again in a general release in the near future.

As noted above, this is a major release that includes bug fixes and improvements to all areas of the app and will result in a more stable app with improved functionality.

The top fixes include:

-- Stabilized pairing wizard
-- Stabilized and improved flows for adding new devices, rooms, and scenes
-- Improved camera streaming
-- Added ability to remove snapshots and recordings and delete Hot Zones
-- Eliminated known issues to improve overall user experience

Please note that many changes were also implemented in the backend. These changes will improve the user experience but may result in errors for those using older versions of the app. Because of this, we recommend updating to v 3.18(30) as soon as possible.

As always, the feedback we receive for our BETA app, from our users is highly appreciated, so please do not hesitate to reach out to us.

Thank you!
Where can we find release nots for 3.19 please?

Offline Sorin

  • Administrator
  • Hero Member
  • *****
  • Posts: 1132
  • Karma: +103/-11
Re: VeraMobile iOS (Beta) Release notes
« Reply #2 on: December 30, 2018, 03:20:58 pm »
3.19 only contained few hotfixes for some corner cases scenarios

The mobile team pushed 3.20 today which, among other improvements fixes some connectivity issues for users that had special or awkward characters or symbols in user data.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7

Offline Sender

  • Hero Member
  • *****
  • Posts: 973
  • Karma: +552/-467
  • Sr. manager of my Vera
Re: VeraMobile iOS (Beta) Release notes
« Reply #3 on: December 30, 2018, 04:46:14 pm »
What i dont get.

All.over the forum Melih talks about new hardware, new firmware, from the ground up, etc. But the most communication about something new is an app for ios? Why all that fudge for an app on an old platform? Vera, can you enlighten me?
Good firmware is more important than good karma. (and this costed me lots of Karma)

Offline blazinace

  • Full Member
  • ***
  • Posts: 109
  • Karma: +0/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #4 on: January 05, 2019, 01:29:34 pm »
I have an Iphone 5C and I can no longer update the Vera app.  I noticed that the latest is version 3.21 and I am stuck on 3.17. When I try to download the new update it keeps saying that "it's not compatible with this device". 

Offline Don Phillips

  • Hero Member
  • *****
  • Posts: 1463
  • Karma: +41/-36
Re: VeraMobile iOS (Beta) Release notes
« Reply #5 on: January 06, 2019, 05:41:28 pm »
App Stores says 5S, but not the 5C.


Here is the list: Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad Wi-Fi (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch), iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) and iPod touch.

The full page is: https://itunes.apple.com/lc/app/veramobile/id787203434?mt=8
Vera 3, 1.7.1040, CT101, Everspring Motion, GE/Jasco Switch/Dimmer, Leviton outlet, AeonLabs sensor, NuTone garage door, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual/Multi Switch, LB60Z-1 bulb, Hue, Alexa, Zooz 4-1

Offline blazinace

  • Full Member
  • ***
  • Posts: 109
  • Karma: +0/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #6 on: January 07, 2019, 03:19:48 pm »
App Stores says 5S, but not the 5C.


Here is the list: Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad Wi-Fi (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch), iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) and iPod touch.

The full page is: https://itunes.apple.com/lc/app/veramobile/id787203434?mt=8

I'm aware of this, so what do I do now. Go and buy another Iphone. Doesn't make sense that it doesn't work on the device because the firmware (10.3.3) on my phone is compatible.

Offline oferelijah

  • Newbie
  • *
  • Posts: 6
  • Karma: +0/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #7 on: January 12, 2019, 04:10:19 pm »
A few day ago the devices, rooms and scenes names in the app change to gibrish.. instead of hebrew.
On both iOS devices (me and my wife).
On the web browser it?s looking fine.
What?s changed in the support of the hebrew language in the app?
See attached photo.
Thank you for your help.

Offline Catman

  • Sr. Member
  • ****
  • Posts: 338
  • Karma: +10/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #8 on: January 12, 2019, 04:40:52 pm »
Someone else has reported the same issue, in another thread.

I don't recall seeing a response. You may need to raise a ticket.  Hope it gets answered


C

Offline oferelijah

  • Newbie
  • *
  • Posts: 6
  • Karma: +0/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #9 on: January 13, 2019, 11:45:15 am »
How do I open a ticket?

Offline nirgal

  • Sr. Newbie
  • *
  • Posts: 29
  • Karma: +0/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #10 on: January 13, 2019, 02:37:05 pm »
I reported this in the other thread and also opened a support ticket.
The response I got was , this is known and being worked on but I didn?t get any date for fixing.

Waiting:)

Offline Sender

  • Hero Member
  • *****
  • Posts: 973
  • Karma: +552/-467
  • Sr. manager of my Vera
Re: VeraMobile iOS (Beta) Release notes
« Reply #11 on: January 13, 2019, 02:47:24 pm »
I reported this in the other thread and also opened a support ticket.
The response I got was , this is known and being worked on but I didn?t get any date for fixing.

Waiting:)

Last 8 years I nver received a date for a fix. They always copy-past the standard vera response.
Good firmware is more important than good karma. (and this costed me lots of Karma)

Offline oferelijah

  • Newbie
  • *
  • Posts: 6
  • Karma: +0/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #12 on: January 13, 2019, 03:02:06 pm »
Very disappointing..
Hope it will get fix soon
The app is useless with this problem

Offline Sorin

  • Administrator
  • Hero Member
  • *****
  • Posts: 1132
  • Karma: +103/-11
Re: VeraMobile iOS (Beta) Release notes
« Reply #13 on: January 14, 2019, 10:51:51 am »
http://forum.micasaverde.com/index.php/topic,114258.msg437763.html#msg437763

It is mentioned here:

The initial issue which was the inability to connect to your controller, for users that are using languages with special characters, has been hotfixed through the latest firmware, which restored the ability for these users to connect to their Vera units with the tradeoff that the special characters won't be displayed correctly until the final patch which is due to be released later this month.

"The latest available VeraMobile 3.22 pushed today should fix many of the connectivity related issues some of you have. If it doesn't please log a ticket with our Customer Care team so we can look this up.

A tradeoff for this hotfix is that although connectivity issues should be fixed, some language encodings with special characters might not resolve correctly. This will be addressed later.

Thank you."
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7

Offline nirgal

  • Sr. Newbie
  • *
  • Posts: 29
  • Karma: +0/-0
Re: VeraMobile iOS (Beta) Release notes
« Reply #14 on: January 14, 2019, 01:36:38 pm »
@Sorin

I saw that before but since you don?t write which encoding is working or not working , people update and lose the ability to use their iOS app .
Hope this will be fixed soon.
BTW - with a Hebrew character the normal encoding is UTF8