Author Topic: Giving up on Concord 4(need help)  (Read 79 times)

Offline SRACP

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Giving up on Concord 4(need help)
« on: December 30, 2018, 01:34:24 pm »
I have a Vera Secure. My Concord 4 Zones disappear weekly and when they come back they turn the related scenes to manual. They are also put back to No Room. Tech support has looked at it a little. Of course they want USB logs. Vera Secure only has one USB port. I?ve added a powered hub. USB stick works then Vera can?t find the Concord. The issue seems to be related to being installed on my old Vera 3 which had 2 ports.

How to recover 1. Reset to factory and hope it works?
2. Convert just the zones I need to dry contacts for Vera to monitor? How is the best way to do this?  I only need 4 to 5 zones. I could careless about the panel. I just want to use the wired reed switches in the house.

Any help would be appreciated