Author Topic: Vera App ios Swedish letters  (Read 512 times)

Offline gertsve

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Vera App ios Swedish letters
« on: January 17, 2019, 04:38:10 pm »
Is anybody else have wrong signs in app? The Swedish letters ??? is replaced by other signs. Borh in iphone app and Ipad app..

Offline Angel

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Re: Vera App ios Swedish letters
« Reply #1 on: January 17, 2019, 10:56:28 pm »
Hello,

I would like to let you know that we have created a support ticket for you regarding the issue you are experiencing. Please have a look at your email inbox.

Offline mickesanda

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Re: Vera App ios Swedish letters
« Reply #2 on: January 19, 2019, 01:03:44 am »
I have the same problem/Mike
IOS 12.2, iPhone XR, App version 3.22
« Last Edit: January 19, 2019, 01:06:21 am by mickesanda »
VeraPlus UI7 1.7.4001, RFXTRX, 2 x HarmonyHub, HA-Bridge, 6 x Amazon Echo, Google Home, Fibaro dimmers and switches, Swiid, Ring DoorBell & cameras, Sonos, Yale Doorman, iKettle2.0 & Smarter Coffee, DSC 1616 with EVL3

Offline Matsohl

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Re: Vera App ios Swedish letters
« Reply #3 on: January 19, 2019, 06:18:57 am »
Is anybody else have wrong signs in app? The Swedish letters ??? is replaced by other signs. Borh in iphone app and Ipad app..

Same problem for me / Mats
Vera Plus and Vera Edge with (Hue, Fibaro, Qubino, IKEA, Nexa, Sonos, Telldus, Sensative, Imperihome etc.) and Arduino, ESP8266

Online Catman

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Re: Vera App ios Swedish letters
« Reply #4 on: January 19, 2019, 08:24:41 am »
Is this the issue that Sorin highlighted in the new App. Reduced connection times for all with loss of characters for those of you with 'non-standard' characters?

C

Offline Matsohl

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Re: Vera App ios Swedish letters
« Reply #5 on: January 19, 2019, 09:40:45 am »
'non-standard'  ;D ;D ;D I understand what you mean  :)
Vera Plus and Vera Edge with (Hue, Fibaro, Qubino, IKEA, Nexa, Sonos, Telldus, Sensative, Imperihome etc.) and Arduino, ESP8266

Online Catman

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Re: Vera App ios Swedish letters
« Reply #6 on: January 19, 2019, 10:18:56 am »
'non-standard'  ;D ;D ;D I understand what you mean  :)

:) No offence intended!

C

Offline mickesanda

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Re: Vera App ios Swedish letters
« Reply #7 on: January 19, 2019, 05:23:04 pm »
This is what it looks like
VeraPlus UI7 1.7.4001, RFXTRX, 2 x HarmonyHub, HA-Bridge, 6 x Amazon Echo, Google Home, Fibaro dimmers and switches, Swiid, Ring DoorBell & cameras, Sonos, Yale Doorman, iKettle2.0 & Smarter Coffee, DSC 1616 with EVL3

Online Catman

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Re: Vera App ios Swedish letters
« Reply #8 on: January 20, 2019, 03:09:09 am »
This is what it looks like

Well looks like it may be the same issue, but I'd not like to say for sure. @Sorin?

C

Offline therealdb

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Re: Vera App ios Swedish letters
« Reply #9 on: January 20, 2019, 04:09:36 am »
Yes, it is. I have the same problem.
Vera Edge EU, Fibaro FGRM 222 (14), Fibaro FGS 223 (26), Fibaro FGS 222 (6), Fibaro UBS (2), Fibaro+N Plug (3), NeoCoolCam Door Sensor (3), PIR (2) & Plugs (2), Nest (3), Home Server running my own integrations, Harmony Hub, OpenSprinkler, Personal Weather Station, Sonoff TH & more

Offline markoe

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Re: Vera App ios Swedish letters
« Reply #10 on: January 20, 2019, 03:34:25 pm »
Me too , same issue in Finland  :) I think iit started 2-3 weeks ago. So far only cosmetic problem for me.

Offline Sorin

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Re: Vera App ios Swedish letters
« Reply #11 on: January 21, 2019, 05:37:43 am »
Hi everyone, we're so sorry about that.

Since the full implementation of the fix for this issue would take us some more time, and the initial issue was the much worse (inability to connect to the controller at all, from the app), the mobile team had to hotfix this with the caveat that you're experiencing. The upcoming update that should be around the corner will include fixes for the app to read all the encodings.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7

Offline mickesanda

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Re: Vera App ios Swedish letters
« Reply #12 on: January 21, 2019, 05:53:32 am »
Hi Sorin, as "markoe" pointed out, this is just cosmetic as far as I can determine./Mike
VeraPlus UI7 1.7.4001, RFXTRX, 2 x HarmonyHub, HA-Bridge, 6 x Amazon Echo, Google Home, Fibaro dimmers and switches, Swiid, Ring DoorBell & cameras, Sonos, Yale Doorman, iKettle2.0 & Smarter Coffee, DSC 1616 with EVL3

Offline Sorin

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Re: Vera App ios Swedish letters
« Reply #13 on: January 21, 2019, 06:01:26 am »
Thank you, mickesanda

An issue nonetheless and the team understands that, thank you for the patience.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7

Offline TiagoRolo

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Re: Vera App ios Swedish letters
« Reply #14 on: January 21, 2019, 01:38:59 pm »
same problem for letters with "^", "'", "?"