We have moved at community.getvera.com

Author Topic: Lockwood Doorlocks Offline  (Read 117 times)

Offline reggiedeluxe

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
Lockwood Doorlocks Offline
« on: February 02, 2019, 08:47:17 pm »
I've been called in to help a new client fix some issues with her home automation system which has been setup by someone who is not contactable any longer. 

She has a Vera 3 Controller and 3 x Lockwood Smart Locks
https://www.lockweb.com.au/en/site/lockweb/lockwood-products/secure-connect/lockwood-keyless-wireless-digital-deadbolt/

The controller is about 10 metres from the closest lock and there is a Z-Wave range extender halfway between the two
https://getvera.com/portfolio-posts/aeotec-range-extenderrepeater/

Being unfamiliar with Vera i'm wondering how i should go about getting her locks back online.