General > Getting Started & Initial Setup

Cannot login to ui5 locally

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pbrisebois:
I am having a weird issue. If I open my MIOS account for Ui5 locally (within my home network), I cannot login to the account (see attached picture). However, if I log into my MIOS account remotely (out of my home network) with my cell phone, it logs in everytime.

I know that the password is correct as I can log in remotely.....makes no sense why I cannot log in locally.

What is also strange is that when I am accessing my Vera 3 controller locally, even though I get the error message and cannot login, the Dashboard and Devices page still shows on my PC and I am able to control my configured devices.

Anyone know what the heck is going on?

Cristina:
Hello,

Please note that we have created a trouble ticket for you. When you have time, please reply.

Thank you and Have a nice day

pbrisebois:
I have replied.

rstroth:
I'm having a problem with logging on to UI7 with either Vera Mobile or Imperihome.  I changed the password in the last couple of days while trying to make sure I was not being hacked, because the settings for the Remote app had been changing and caused problems two days in a row.  I found that there was an issue with the app itself, so that's all good now.  I'm left with the login problem.  I can log on with my PC just fine, only the apps don't work.  Our household depends on these apps.

svaleb:
Cannot get in locally (ui7) from Edge.
It has been out of order a few days.
It is still possible from Explorer and Firefox.
Anyone who knows the problem ?

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