Melih,
As you said "promise and deliver". This is currently an issue.....
I.e. I received an email response to a question from one of your team (SVP) who i won't name publicly but would be happy to do via PM stating that a relatively small feature was "Will be added in shortly, along w/ (long overdue)" ...... that was August and nothing has happened to date.
If the team is not going to work on something or fix, just say it! Then we can make the choice to stay or move on.
Best of luck with the new products, since i already shelled out on a hub (10 months), why do I need another one? Rather have this one do what most of us thought it could do when purchasing. Does concern me that the team will have several more products to support, all with quirks that will need ironing out.
M