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Author Topic: I?ve added a new device and all my icons have gone blue?  (Read 270 times)

Offline Wallace4793

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I?ve added a new device and all my icons have gone blue?
« on: March 02, 2019, 03:17:04 am »
Hi,

I?ve seen this before but normally it goes back to normal. AllMy Icons have been a blue cog for 24hrs, tried reloads and reboots but no luck. What?s caused it and any idea what I do?
Regards,

John

Offline Ionut A

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Re: I?ve added a new device and all my icons have gone blue?
« Reply #1 on: March 02, 2019, 07:16:28 am »
Hi John,

One of the Customer Service representatives has contacted you by email about this matter. We are looking forward to your response.
Have a nice day!

Offline Wallace4793

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Re: I?ve added a new device and all my icons have gone blue?
« Reply #2 on: March 02, 2019, 07:59:42 am »
i have replied and the unit tech support is active

Thanks

John

Offline Wallace4793

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Re: I?ve added a new device and all my icons have gone blue?
« Reply #3 on: March 02, 2019, 02:38:08 pm »
Removing the new device fixed matters. It?s a neocam PIR, it shows up as generic IO, there is a thread showing how to change to a motion sensor but not working for me