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Author Topic: Can the veraplus be UNBRICKED?  (Read 826 times)

Offline Majimus

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Can the veraplus be UNBRICKED?
« on: March 03, 2019, 12:17:24 am »
I also have come into a bricked veraplus, you will notice that this one has headers soldered on the board (not done by me), maybe a returned device that was repaired and sold again?

Would like to take a stab at getting it running again. Does anyone know the recovery procedure?  Are these pins for serial communications ? The leftmost appears to be ground and the other 3 pins are at 3.3V.

I don't have an oscilloscope at hand, but might just hook it up to a raspberry pi if it is indeed serial.

Offline blacey

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Re: Can the veraplus be UNBRICKED?
« Reply #1 on: March 03, 2019, 09:40:34 am »
Would like to take a stab at getting it running again. Does anyone know the recovery procedure?

Have you tried this yet?  https://support.getvera.com/customer/en/portal/articles/2949434-how-do-you-factory-reset-a-vera-controller-
Three Vera-3 (Home, Seasonal 1 & 2) - Firmware: 1.5.622,   Zwave: 3.20 L:1
One Vera-Edge (Dependent) - Firmware: 1.7.1707, Zwave: 4.5 L:1

Offline Majimus

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Re: Can the veraplus be UNBRICKED?
« Reply #2 on: March 03, 2019, 12:59:07 pm »
Yes I tried that.....I've gotten all other lights on and power light blinking slowly.

Offline rigpapa

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Re: Can the veraplus be UNBRICKED?
« Reply #3 on: March 03, 2019, 05:22:33 pm »
I've experienced this twice, and both times, the system was in OpenWRT failsafe mode and had an SSH server running, so I could log into it. From there I was able to determine that one of the mtd devices had been created but wasn't completely formatted, causing the upgrade scripts to continuously loop, thinking the partition is ready for data when it isn't, and subsequently timing out after a couple of minutes of waiting for it to come ready and rebooting, over and over.

If the lights are cycling briefly every few minutes, and when they stabilize to just the power light you are able to SSH into the box (but it later kicks you off), you may be experiencing exactly this, and it's easy to fix. Let me know if you can get an SSH connection at any point (you may have to try several times over several minutes), and if you can, I'll dig out my notes and send them to you. The fix is as easy as clearing the partition with one command, and then the thing fixes itself from there. There are actually a couple of versions of this problem and fix buried in forum threads here.
Author of Reactor, DelayLight, SiteSensor, Rachio, Deus Ex Machina II, Intesis WMP Gateway, Auto Virtual Thermostat and VirtualSensor plugins. Vera Plus w/100+ Z-wave devices. Vera3, Lite. Hassio, Slapdash.

Offline Majimus

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Re: Can the veraplus be UNBRICKED?
« Reply #4 on: March 03, 2019, 06:45:57 pm »
When power is applied to the box, the power light only comes on and stays on.  If the reset button is pressed during power on, all the other lights are on and the power light blinks.

I see no network traffic on Wireshark and can't reach the device on 192.168.1.1.


Offline rigpapa

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Re: Can the veraplus be UNBRICKED?
« Reply #5 on: March 03, 2019, 08:59:48 pm »
Sounds like you're on the LAN ports? Use the WAN port of the Vera into your network, let it get an address from DHCP. Find that address, and attempt SSH to that.
Author of Reactor, DelayLight, SiteSensor, Rachio, Deus Ex Machina II, Intesis WMP Gateway, Auto Virtual Thermostat and VirtualSensor plugins. Vera Plus w/100+ Z-wave devices. Vera3, Lite. Hassio, Slapdash.

Offline rafale77

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Re: Can the veraplus be UNBRICKED?
« Reply #6 on: March 04, 2019, 01:08:53 am »
The vera plus only has one ethernet port so you can't choose WAN or LAN, it is one and the same port. and no I have never been able to boot the vera plus in openWRT failsafe mode. It seems to me that at least my vera plus has no failsafe mode...
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Offline Majimus

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Re: Can the veraplus be UNBRICKED?
« Reply #7 on: March 04, 2019, 01:31:54 am »
Rafale77, I would like to believe that the pins on the board can somehow be the path to recovering the device. 

I am willing take the long road to get this going again, but you may be right in that there is no failsafe mode.

« Last Edit: March 04, 2019, 01:45:52 am by Majimus »

Offline Majimus

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Re: Can the veraplus be UNBRICKED?
« Reply #8 on: March 04, 2019, 04:46:34 am »
So it seems like  these are uncharted waters but I've gained serial access to the machine. Posting a few screen captures to see if it jogs someone's memory (no pun intended).



Offline Catman

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Re: Can the veraplus be UNBRICKED?
« Reply #9 on: March 04, 2019, 09:58:29 am »
Not jogging any memory, but the disc is not correctly initialised (or screwed)

I assume you get no command prompt.  If it was a normal machine it'd be boot from external device and start again but....

C

Offline HSD99

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Re: Can the veraplus be UNBRICKED?
« Reply #10 on: March 04, 2019, 10:30:53 am »
So it seems like  these are uncharted waters but I've gained serial access to the machine. Posting a few screen captures to see if it jogs someone's memory (no pun intended).
Is this 4-pin header the console serial port?

Offline Majimus

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Re: Can the veraplus be UNBRICKED?
« Reply #11 on: March 04, 2019, 10:49:25 am »
So it seems like  these are uncharted waters but I've gained serial access to the machine. Posting a few screen captures to see if it jogs someone's memory (no pun intended).
Is this 4-pin header the console serial port?

That is correct.

Offline HSD99

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Re: Can the veraplus be UNBRICKED?
« Reply #12 on: March 04, 2019, 11:05:17 am »
Thanks---good to know.

Offline dgb

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Re: Can the veraplus be UNBRICKED?
« Reply #13 on: March 04, 2019, 03:32:18 pm »
So it seems like  these are uncharted waters but I've gained serial access to the machine. Posting a few screen captures to see if it jogs someone's memory (no pun intended).

The last line.... "Kernal panic:.... Is the key....

During the boot process, the bootloader can NOT load the operating system due to a corrupt flash file system. This is causing a kernel panic. At that point, the processor is no longer operating. As there is no operating system loaded, and no network access to the unit, it is well and truly dead and unrecoverable. (Mios Customer Service has stated that a Vera Plus or Vera Secure needs to have network access for recovery to be possible)

Unless you have the equipment to do In-Circuit flash chip programming, you have an expensive doorstop.

Offline Majimus

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Re: Can the veraplus be UNBRICKED?
« Reply #14 on: March 04, 2019, 03:50:52 pm »
Like I said... I am willing to take the long road with this.