We have moved at community.getvera.com

Author Topic: Quorta LED Strip  (Read 345 times)

Offline 3rdStng

  • Full Member
  • ***
  • Posts: 124
  • Karma: +1/-0
Quorta LED Strip
« on: March 06, 2019, 12:33:21 pm »
I received a Quorta LED strip as a gift and was able to successfully pair it with my Hue bridge. Via the Hue app, I can do everything with it as if it were a real Hue LED strip. However the LED light will not appear within my Vera list of devices. I do see it listed as a bridged light within the advanced setting of my Hue plugin though. Anyone have any ideas on how I can see and control the strip via Vera?

Offline Radu B

  • Global Moderator
  • Jr. Member
  • *****
  • Posts: 70
  • Karma: +0/-0
Re: Quorta LED Strip
« Reply #1 on: March 06, 2019, 01:00:26 pm »
Hello,

Please know that we have created a support ticket for this issue. Check your inbox and let us know so we may proceed.

Thank you. :)

Offline 3rdStng

  • Full Member
  • ***
  • Posts: 124
  • Karma: +1/-0
Re: Quorta LED Strip
« Reply #2 on: March 06, 2019, 01:06:03 pm »
Thank you Radu.
Information sent back to you.