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Author Topic: Fibaro FGS221 2x1,5kW don't respond  (Read 2927 times)

Offline Frode

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Fibaro FGS221 2x1,5kW don't respond
« on: July 13, 2013, 02:24:09 am »
I have a Fibaro FGS221 2x1,5kW device that won't respond anymore. I've checked that it's powered up, and i tried to disconnect/reboot it.
It will not either exclude.. Can it be broken?


Offline RexBeckett

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #1 on: July 13, 2013, 03:24:37 am »
That doesn't sound too good. By disconnect/reboot do you mean that you cycled the power to the module? That's always worth trying. Before condemning the FGS you could try the reset option - press and hold the little button for three seconds with the power on. If that doesn't bring it back to life then I think it has expired.

Offline Frode

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #2 on: July 13, 2013, 05:31:55 am »
Thanks
By that I mean that turned the power off and on again, I tried to reset it but i didn't get any better. When I touch it, it feels kind of cold compared with the others relay.. So i got a bad feeling about it. In that case it didn't last long, 10 months and hardly not been used.

Offline Da_JoJo

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #3 on: July 13, 2013, 07:42:47 am »
wrong connection on the device itself or overloading it might also cause this. did you contact fibaro if they may have an answer ?
Vera lite (1.5.622), 2x an-158/2, dead usb pl2302 rs-232, 2x greenwave 6 port, 4x Fibaro FGD211 v1.6, FGBS001, few FGS - 221, etc. AuthomationHD 3 for android :-)
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Offline Frode

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #4 on: July 13, 2013, 08:06:53 am »
No but I will send them an email today. The connection is correct and it's been never touched since it's was wired the first time. It's been used to control light, around 100W so overload is not an issue. And since i am an electrician I've double checked it :)
« Last Edit: July 13, 2013, 08:09:09 am by Frode »

Offline Da_JoJo

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #5 on: July 13, 2013, 10:41:35 am »
got ya :-)
what firmware is on the fibaro ? i remember first firmware has issues like this. if it doesnt reset to fabric default then its definatly dead.
Vera lite (1.5.622), 2x an-158/2, dead usb pl2302 rs-232, 2x greenwave 6 port, 4x Fibaro FGD211 v1.6, FGBS001, few FGS - 221, etc. AuthomationHD 3 for android :-)
Dutch & German translator http://wiki.micasaverde.com/index.php/Special:AllPages http://support.micasaverde.com http://domotica-shop.nl

Offline Frode

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #6 on: July 13, 2013, 11:17:54 am »
If the firmware/version is under 'settings' on the parent device it do not say anything..
« Last Edit: July 13, 2013, 01:47:33 pm by Frode »

Offline Da_JoJo

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #7 on: July 13, 2013, 11:23:44 am »
no its on the fibaro device itself
Vera lite (1.5.622), 2x an-158/2, dead usb pl2302 rs-232, 2x greenwave 6 port, 4x Fibaro FGD211 v1.6, FGBS001, few FGS - 221, etc. AuthomationHD 3 for android :-)
Dutch & German translator http://wiki.micasaverde.com/index.php/Special:AllPages http://support.micasaverde.com http://domotica-shop.nl

Offline Frode

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #8 on: July 13, 2013, 01:50:13 pm »
Okay I have to look into that later since the stuff is lockated at my cabin. Do you think there is any chance of getting a new one free from charge?
« Last Edit: July 13, 2013, 01:57:29 pm by Frode »

Offline Da_JoJo

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #9 on: July 14, 2013, 08:27:56 am »
if it has a fabrication fault you should get a new one. you have to contact your supplier for that at first to send it RMA.
Vera lite (1.5.622), 2x an-158/2, dead usb pl2302 rs-232, 2x greenwave 6 port, 4x Fibaro FGD211 v1.6, FGBS001, few FGS - 221, etc. AuthomationHD 3 for android :-)
Dutch & German translator http://wiki.micasaverde.com/index.php/Special:AllPages http://support.micasaverde.com http://domotica-shop.nl

Offline Frode

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #10 on: July 15, 2013, 04:37:10 pm »
Now i have returned the FGS221 to the the reseller as a warranty procedure. Since I can exclude the device, should I just delete the device icons? Or is there any other way to remove them?

Offline Da_JoJo

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Re: Fibaro FGS221 2x1,5kW don't respond
« Reply #11 on: July 15, 2013, 05:18:52 pm »
just delete the main device itself and the tile will be removed as well
Vera lite (1.5.622), 2x an-158/2, dead usb pl2302 rs-232, 2x greenwave 6 port, 4x Fibaro FGD211 v1.6, FGBS001, few FGS - 221, etc. AuthomationHD 3 for android :-)
Dutch & German translator http://wiki.micasaverde.com/index.php/Special:AllPages http://support.micasaverde.com http://domotica-shop.nl