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Author Topic: SQ Remote HD won't open on iphone 5s - resolved!  (Read 1334 times)

Offline WB-AVL

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SQ Remote HD won't open on iphone 5s - resolved!
« on: September 20, 2013, 03:30:35 pm »
SQ Remote HD won't open at all for me on my new iphone 5s.

I initially thought it might be caused by the Disable Sleep option in settings but that appears to be incorrect.

I have turned all options under settings to off and also rebooted the iphone with no effect.

Any ideas?

Thanks
« Last Edit: September 23, 2013, 11:57:31 am by WB-AVL »

Offline WB-AVL

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Square connect support got back to me with a suggestion that worked !
« Reply #1 on: September 23, 2013, 11:57:03 am »
The fix ended up being easy: delete app from phone and reinstall.

I had a back up of my remote layout and it loaded back up with no problem. It looks like the only thing I have to put in is the Mios service settings.