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Author Topic: Issue with Launch Application on Xoom Tablet  (Read 1278 times)

Offline jreinke13

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Issue with Launch Application on Xoom Tablet
« on: February 03, 2014, 11:53:17 am »
Hi,

I have the Pro version installed on my motorola xoom tablet running Ice Cream Sandwhich.  All seems to be working fine with the exception of 1 item.  When adding the Launch Application widget to a dashboard board, nothing happens.  I add the widget, select the application to launch and it simply returns me to the dashboard without successfully adding the widget.  This feature works on my phone Nexus 5 running Kit Kat.  Is this an OS issue, or a issue due to the tablet itself ?

has anyone seen this before...I would ideally like to set up this tablet as a wall mounted tablet...but would like this ability...

Thanks !

Offline ImperiHome

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Re: Issue with Launch Application on Xoom Tablet
« Reply #1 on: February 03, 2014, 12:52:15 pm »
Hi,

We have had several reports about this issue last weekend, and we have been unable to reproduce it for now :(

Would you be able to send us your debug logs after having tried to add the widget ?

(Little guide : https://imperihome.zendesk.com/hc/en-us/articles/200732217 ; and please send us your debug id on our support email address : contact@imperihome.com)

Thanks !

Offline jreinke13

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Re: Issue with Launch Application on Xoom Tablet
« Reply #2 on: February 03, 2014, 10:18:41 pm »
Thanks.  I have sent the logs and the debug I'd to the support address.  I look forward to hearing if it can be resolved.

Offline ImperiHome

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Re: Issue with Launch Application on Xoom Tablet
« Reply #3 on: February 04, 2014, 06:59:19 pm »
Thanks a lot.
Bug has been spotted and resolved. A 2.0.11 version is currently publishing on the play store and has this bug fixed

Best,

Offline jimpapa

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Re: Issue with Launch Application on Xoom Tablet
« Reply #4 on: February 04, 2014, 09:23:28 pm »
Great.  I was about to chime in.  I have the same issue. 

Offline ImperiHome

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Re: Issue with Launch Application on Xoom Tablet
« Reply #5 on: February 07, 2014, 04:22:23 am »
Do you confirm the issue is fixed in 2.0.11 ?

Thanks,

Offline jimpapa

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Re: Issue with Launch Application on Xoom Tablet
« Reply #6 on: February 07, 2014, 10:20:32 am »
Do you confirm the issue is fixed in 2.0.11 ?

Thanks,

Yes... works perfectly!  Thank you.