Author Topic: UI6 Remote Access  (Read 1393 times)

Offline mikewooduk

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UI6 Remote Access
« on: February 27, 2014, 02:56:34 am »
Hi Guys,

My Vera 3 has been working fine locally on UI6 but when I try to access the device remotely from either IE or Chrome, when I click on go to local UI it appears to do nothing.  Please see the attached screenshot.  Any help or recommendations would be appreciated.

My network is configured with a BT Infinity Modem plugged into a Netgear UTM9S firewall.

My previous Vera 2 unit and Vera 3 unit has worked fine before on the old UI5 interface.


Offline mcv.chris

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Re: UI6 Remote Access
« Reply #1 on: February 27, 2014, 03:26:24 am »
Hi Mike,

Can you please send an email to support @ getvera.com  with your issue so we try can help you. I've also sent you an email regarding this.


Thank you.

Offline mikewooduk

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Re: UI6 Remote Access
« Reply #2 on: February 27, 2014, 06:23:30 am »
Hi Chris,

Thanks for the fast response, have just sent you a support e-mail.

Many thanks,

Mike

Offline smilepak

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Re: UI6 Remote Access
« Reply #3 on: March 01, 2014, 12:53:31 am »
So the auth issue is resolved?

Offline mikewooduk

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Re: UI6 Remote Access
« Reply #4 on: March 04, 2014, 02:24:32 pm »
I wish it was resolved, it is still on going.  will keep you posted!