Author Topic: Check list for TTS problems  (Read 17517 times)

Offline casaljungsvik

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Re: Check list for TTS problems
« Reply #15 on: December 24, 2014, 11:31:46 am »
I have a "access denied" situation (seen in the Sonos control application).
Can conclude the Sonos MIOS app is creating/deleting a mp3 file in the Vera /www library but Vera can't obviously access the Sonos system. Successfully checked all steps on your list except step 9 that I can't understand how to do.
Running UI7.
Help please...

Edit: My problem is apparently step 9. I cannot playback a file on the Sonos system from the /www directory on the Vera ("access denied" displayed on the Sonos app).
What should I do?
« Last Edit: December 28, 2014, 06:13:21 pm by casaljungsvik »

Offline lolodomo

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Re: Check list for TTS problems
« Reply #16 on: December 29, 2014, 01:54:12 am »
What about the point 2 ?

Offline jolerius

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Re: Check list for TTS problems
« Reply #17 on: December 29, 2014, 06:34:34 am »
I have a "access denied" situation (seen in the Sonos control application).
Can conclude the Sonos MIOS app is creating/deleting a mp3 file in the Vera /www library but Vera can't obviously access the Sonos system. Successfully checked all steps on your list except step 9 that I can't understand how to do.
Running UI7.
Help please...

Edit: My problem is apparently step 9. I cannot playback a file on the Sonos system from the /www directory on the Vera ("access denied" displayed on the Sonos app).
What should I do?

i have exactly the same problem. And i tried unsecure the vera, unplug it and nothing happens for me. Any help?

Offline lolodomo

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Re: Check list for TTS problems
« Reply #18 on: December 29, 2014, 12:56:51 pm »
Are you 2 running UI7  ?

Offline casaljungsvik

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Re: Check list for TTS problems
« Reply #19 on: December 29, 2014, 03:18:04 pm »
Yes, UI7 ver 1.7.481.
"Secure your Vera" is unchecked and unit rebooted several times.
Vera and Sonos system on same LAN and subnet.
The access issue can be traced in the Sonos Log (Help - Error Log) but not in Vera (what I can find).
I can play a file from the Vera /www directory in a web browser on any client but apparently not on the Sonos system.
Is Sonos using port 80 to access Vera or another port that might be blocked?

Offline lolodomo

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Re: Check list for TTS problems
« Reply #20 on: December 29, 2014, 03:32:30 pm »
Yes, UI7 ver 1.7.481.
"Secure your Vera" is unchecked and unit rebooted several times.
Vera and Sonos system on same LAN and subnet.
The access issue can be traced in the Sonos Log (Help - Error Log) but not in Vera (what I can find).
I can play a file from the Vera /www directory in a web browser on any client but apparently not on the Sonos system.
Is Sonos using port 80 to access Vera or another port that might be blocked?

Yes, port 80.

Offline jolerius

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Re: Check list for TTS problems
« Reply #21 on: December 29, 2014, 04:02:58 pm »
I am using UI7 as well. And has exactly the same problem as above

Offline casaljungsvik

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Re: Check list for TTS problems
« Reply #22 on: December 29, 2014, 04:06:43 pm »
OK, so I guess below ports are only applicable for Sonos traffic for routes outside my subnet and nothing I need to configure in my router?
Really annoyed I can't find the blocking issue here...  >:(

TCP/IP:
80 (HTTP)
445 (CIFS)
3400 (UPnP incoming events)
443 (Rhapsody, Napster, and SIRIUS Internet Radio)
4070 (Spotify incoming events)
4444 (Sonos update process)

UDP:
136-139 (NetBIOS)
1900 (UPnP advertisements / device discovery)
1901 (UPnP m-search responses)
2869 (UPnP connection to Windows Media Player 11 Network Sharing Service)
6969 (Getting Started process)
10243 (UPnP connection to Windows Media Player 11 Network Sharing Service)
10280-10284 (UPnP connection to Windows Media Player 11 Network Sharing Service)

Offline casaljungsvik

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Re: Check list for TTS problems
« Reply #23 on: January 04, 2015, 09:42:08 am »
Is there any way outside the UI7 GUI ("Secure Vera") I can make sure the firewall is off, e.g. in a SSH terminal session?

Offline jolerius

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Re: Check list for TTS problems
« Reply #24 on: January 04, 2015, 04:09:02 pm »
Are you 2 running UI7  ?

Yes i am on UI7, have managed to find any solution yet to the access denied problem?

I've checked that vera is creating a file. And i can play it with my computer (if i?m fast). Then it delete's it.

But as soon as sonos are about to play it, i get access denied. And yes, my vera i unsecured and i can login to it locally.

Can it be anything to do with me having a vera lite? Or maybe some other problem?
Can i filter the log somehow and post it to you?

Offline casaljungsvik

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Re: Check list for TTS problems
« Reply #25 on: January 07, 2015, 04:01:00 pm »
The obvious access problem I have is that Vera requires authenication for accessing the /www content and what is published via port 80.
Step 8 in the checklist is ok only due to the fact I have authorized the browser for the "HomeControl" host at some stage...

I have even logged on directly to the LuCI/Open WRT i/f (http://{Vera_IP}/cgi-bin/luci.sh) but still I have not found out how to turn that authorization request OFF! >:(

Offline lolodomo

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Re: Check list for TTS problems
« Reply #26 on: January 10, 2015, 09:27:17 am »
If I correctly remember, one UI7 user had to ask Vera support to suppress this required authentication.

Offline jolerius

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Re: Check list for TTS problems
« Reply #27 on: January 10, 2015, 11:55:11 am »
How do we compile that question to vera support? What exactly is it we are gonna ask for??

Offline lolodomo

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Re: Check list for TTS problems
« Reply #28 on: January 10, 2015, 12:07:30 pm »
How do we compile that question to vera support? What exactly is it we are gonna ask for??

The question to ask to the support is why do I have to authenticate when I try to access to a file distributed by the Vera local Web server, while I have unsecured my Vera local access through the Vera UI (and rebooted) ? Of course you will precise that you are running UI7 as this problem does not exist with UI5.

Offline jolerius

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Re: Check list for TTS problems
« Reply #29 on: January 10, 2015, 01:41:09 pm »


How do we compile that question to vera support? What exactly is it we are gonna ask for??

The question to ask to the support is why do I have to authenticate when I try to access to a file distributed by the Vera local Web server, while I have unsecured my Vera local access through the Vera UI (and rebooted) ? Of course you will precise that you are running UI7 as this problem does not exist with UI5.

Well that was indeed an exact question. Thanks a lot