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Author Topic: lost connection  (Read 1352 times)

Offline Alireza44907

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lost connection
« on: July 12, 2014, 11:27:27 am »
Hi all
Since three days ago I can not connect to vera, I used to use MMS Vera and Veramate , Now not only doesn't none of them work but also I can not connect to vera using PC (home.getvera.com).
can anyone help mee?

Offline Jamr

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Re: lost connection
« Reply #1 on: July 12, 2014, 01:37:19 pm »
You should be able to connect to your Vera if you are on the same network using it's IP.

Offline Jamr

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Re: lost connection
« Reply #2 on: July 12, 2014, 04:21:47 pm »
yes,In the same network I can connect,
is the problem because of upgrade?
what shall we do?
What upgrade?

Offline Alireza44907

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Re: lost connection
« Reply #3 on: July 12, 2014, 04:22:55 pm »
UI7

Offline Jamr

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Re: lost connection
« Reply #4 on: July 12, 2014, 04:40:17 pm »
That will do it.
A lot of apps and add ons do not yet work with UI7.
This is why we do not recommend the upgrade to our customers, nor do we upgrade ourselves.

Offline Alireza44907

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Re: lost connection
« Reply #5 on: July 13, 2014, 12:33:13 am »
Even by home.getvera.com , I can not connect to vera (using onother network).


Offline veramate

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Re: lost connection
« Reply #6 on: July 13, 2014, 02:27:24 pm »
VeraMate hasn't been tested with UI7.  Micasaverde made unannounced changes to UI6 last week which broke many things (including VeraMate - extremely frustrating), which may be related.

PM me if you would like me to have a look, as I had thought UI7 would be very similar to UI6 for authentication.
VeraMate for iOS - simple, customisable, Vera control.  http://www.veramate.com
Apple Watch, Voice Control, GeoFencing, iBeacons, Today Widget, UI5/6/7 support, Alerts.