Author Topic: Revert from ui7 back to ui5  (Read 1462 times)

Offline waynehead99

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Revert from ui7 back to ui5
« on: August 10, 2014, 12:54:50 pm »
I installed ui7 and didn't like it so went back to ui5. Now simple wave will not connect anymore, it just sits there on the welcome screen. I suspect that it's still trying to connect to my Vera they ui7 methods and can't find it. How do I get around this?

Offline markn

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Re: Revert from ui7 back to ui5
« Reply #1 on: August 10, 2014, 12:57:58 pm »
On the login screen, tap in the lower right corner of the screen until you see a popup message asking to confirm deleting your credentials.

If your username/password is the same for UI7 & UI5, this probably wont work, let me know and I'll reset your account (assuming you are on premium).

Offline waynehead99

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Re: Revert from ui7 back to ui5
« Reply #2 on: August 10, 2014, 01:03:37 pm »
My username is the same and I am on premium. Tried what you suggested and a no go. Username is the as here. Thank you

Offline markn

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Re: Revert from ui7 back to ui5
« Reply #3 on: August 10, 2014, 01:51:10 pm »
ok, can you try again now?

Offline waynehead99

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Re: Revert from ui7 back to ui5
« Reply #4 on: August 10, 2014, 02:09:44 pm »
Back in. Thank you

Offline markn

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Re: Revert from ui7 back to ui5
« Reply #5 on: August 10, 2014, 02:12:29 pm »
great, good to hear - I had to make a small global adjustment to allow seamless downgrading. Thanks for the heads-up on this.