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Author Topic: Vera3 UI7 Upgrade = Bricked  (Read 1417 times)

Offline sossienl

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Vera3 UI7 Upgrade = Bricked
« on: October 16, 2014, 05:16:57 pm »
Hi,

I own a Vera3 device and have upgraded to the Release Candidate firmware (1.7.318).
Once rebooted I cannot login anymore and am not able to use the portal or the mobile apps.

I can access via SSH so it's not 100% died on me, but it's not functioning at all and I cannot do anything in the webportal.
Trying to do a reset via de button doesn't help, and I'm out of options! I've requested support a few days ago, but no response. And with the chat not available I have no clue how to get a fix...

Looking at the console of my Chrome browser I see the following;



GET http://192.168.3.93/cmh/skins/default/css/bootstrap.css.map 404 (Not Found) /cmh/skins/default/css/bootstrap.css.map:1
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.4715184837114066 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/cgi-bin/cmh/proxy.sh?ServerTYPE=Server_Device&ServerURL=device/device/device/30101208/guestusers&rand=0.20370887778699398 404 (Not Found) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.9926688931882381 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.017194319050759077 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.23243878548964858 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.32854032213799655 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.4211837232578546 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.1875849450007081 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.6990535464137793 500 (Internal Server Error) jquery-1.9.1.min.js?*1.7.318-1-08075611*:5
GET http://192.168.3.93/port_3480/data_request?id=user_data&rand=0.8094483595341444 500 (Internal Server Error)

Offline sossienl

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Re: Vera3 UI7 Upgrade = Bricked
« Reply #1 on: October 17, 2014, 03:22:14 am »
An update from my side. It might help others facing similar problems:

I was able to get to the http://192.168.3.93/cgi-bin/cmh/upgrade_step1.sh page directly.
Via that page I was able to downgrade to UI5 and everything is working again.