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Author Topic: Cannot login in Vera mobile app on my Android with version, 2.3.6.  (Read 5283 times)

Offline janstoter

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I have an account for the VeraEdge system with UI7.
I have downloaded the Vera Mobile app for Android version 2.3.6 and tried to login but I failed!
The Vera Mobile UI7 app on an Android 4.4.2 phone does work fine. Why can't I login on the initial Vera Mobile app?

Offline garrettwp

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #1 on: February 06, 2015, 08:29:12 pm »
Is the vera mobile app for Android 2.3.6 the Vera mobile UI7? You must use the UI7 Vera to login remotely to your vera edge. If there is no version that will work with Android 2.3.6, you are out of luck.

- Garrett


Offline janstoter

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #2 on: February 07, 2015, 05:33:48 am »
No, that's just the issue.
The Play-store of the Android version 2.3.6 doesn't have the Vera Mobile UI7 app in store. The reason that I want this app is that this app supports the push-notifications, which doesn't seem to have a limitation on the number of pushes.
The Play-store of the Android version 2.3.6 does mention other apps like 'Vera Mobile' and 'Vera Alerts'. I had hoped that these apps whould support also the push notifications. The problem is now that I cannot login on the 'Vera Mobile' app with my VeraEdge (UI7) account. Is this restriction due to the fact that I have a UI7 account and the app is only meant for pre-UI7 accounts?

Offline garrettwp

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #3 on: February 07, 2015, 09:14:00 am »
Yes, the app that states UI7 will only work with UI7 accounts. Vera mobile will not work with UI7. This is due to the new authentication method introduced in UI6 and their new servers. I'm sorry to say but android 2.3 is pretty old and most developers are supporting android 4 or newer.

- Garrett


Offline janstoter

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #4 on: February 07, 2015, 01:41:59 pm »
Okay, I didn't know that the authentication method is the reason why I couldn't get through.
So, I require an Android 4+ version , in order to be able to retrieve push notifications from UI7.

Thank you all for your help.

//Jan

Offline BOFH

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #5 on: February 07, 2015, 02:06:04 pm »
That is correct. The bonus is that will also let you run the latest version of AuthomationHD. ;)
Vera3 UI5 UI7 Edge Plus
Trane TZEMT400AB32 | Schlage BE369 FE599 | GE 45601 45602 45603 45604 45606 45609 45631 | Intermatic HA01C HA03C HA05C HA07C CA600 CA3000 | Aeon DSC06106 | Telguard GDC1 | Foscam FI8910W FI8905W FI9821W | D-Link 930L | Wanscam JW0011 | ZModo ZPIBH13W

Offline hkagan

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #6 on: February 25, 2015, 04:22:23 pm »
I'm unable to log in using Vera Mobile.  All I get is bad user name / password - when I know they are correct.  I have a new android Samsung S% phone with Android 4.4.2.  I've upgraded to UI7 on my table top - all is working fine.  My existing apps (old Vera Mobil V 1.9.107 and AutHomationHD v.3.1.3) still work.  Any thoughts?

thanks.

Hesh

Offline garrettwp

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #7 on: February 25, 2015, 11:43:15 pm »
Are you using Vera mobile UI7? You must use this version when using UI7 on your vera.

- Garrett


Offline hkagan

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #8 on: March 04, 2015, 03:37:38 pm »
yes - Vera Mobile ui7

thanks

Offline Fun Miles

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #9 on: March 14, 2015, 09:41:25 pm »
Nothing works for me either. The old UI5 software kept working for a while, now it says "you have no vera". So I am now in a house where I can't control anything from my phone anymore.
Will micasaverde please work on this? The app is getting nothing but bad reviews. It should tell them something.

Offline nivaspin

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Re: Cannot login in Vera mobile app on my Android with version, 2.3.6.
« Reply #10 on: May 10, 2015, 09:12:25 am »
If you were using cp.mios.com to login, try login using Vera IP address 192.168.81.1 to local Vera. Once UI with loads with devices, then need to set Internet connection credentials to login. Once on internet Login to 'MYMIOS' with your username and password as registered with Vera. Then nexttime you can login with cp.mios.com. I had followed this method with success whenever faced with similar problem