We have moved at community.getvera.com

Author Topic: Fibraro Universal Binary Sensor - not reporting Trigger  (Read 5069 times)

Offline robw

  • Sr. Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
Fibraro Universal Binary Sensor - not reporting Trigger
« on: March 12, 2015, 09:02:47 am »
Hi since the latest UI update, my Fibraro Universal Binary Sensor is no longer triggering.

I have deleted it, reset it an re-added it to my network. It is there, but the reported variables does not include Trigger.

Under Variables - I have things like Poll OK, and Armed - but no Trigger

Any suggestions?

Rob

Offline Sierek

  • Sr. Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #1 on: March 22, 2015, 09:42:28 am »
Can you solve this problem? I have exactly the same...

Offline robw

  • Sr. Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #2 on: March 23, 2015, 04:57:40 am »
I logged it with Support and not heard anything back...

Only been an issue since the latest firmware....

Rob

Offline jloc

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #3 on: March 23, 2015, 07:12:54 am »
I also have the same situation.
I reported the problem to Vera support

Offline Andrew

  • Sr. Newbie
  • *
  • Posts: 31
  • Karma: +2/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #4 on: March 25, 2015, 08:42:37 pm »
I have the same problem. Everything was fine until 2 releases ago. The last but one release worked but the triggering icon only briefly flashed for one of the inputs and then acted as if it wasn't triggered. The other input didn't flash at all yet it still detected the trigger and sent a notification. This latest release doesn't trigger at all. Tried excluding etc but no good. I even swapped the unit out thinking it might be damaged but the new one behaves the same way. All the 4 temp sensors continue to work perfectly.

Offline Sierek

  • Sr. Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #5 on: March 26, 2015, 09:33:43 am »
Finally someone from support said my task. Got access to my Vera. I gave him the link to this thread.

Offline martina1965

  • Sr. Newbie
  • *
  • Posts: 39
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #6 on: March 26, 2015, 05:41:09 pm »
Same problem for me. Keep us informed if they solve the problem on your unit.

Offline robw

  • Sr. Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #7 on: March 27, 2015, 12:31:37 pm »
OK - Spent half and hour on phone to support - Steve was very patient - several excludes and includes and triggers later and logs captured - been passed to development to see if anything can be identified

Offline robw

  • Sr. Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #8 on: March 31, 2015, 02:20:55 am »
Just to say Vera Support have got back to me and acknowledge the bug and hope to have fixed in next release...

Fingers crossed...

Offline Andrew

  • Sr. Newbie
  • *
  • Posts: 31
  • Karma: +2/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #9 on: March 31, 2015, 06:48:32 am »
Thanks for the update Rob. Saves me letting Support poke their fingers into my system :)

Offline LEPSWED

  • Newbie
  • *
  • Posts: 15
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #10 on: March 31, 2015, 08:38:37 am »
Well done Rob :) Any date of the next release?

Offline Sierek

  • Sr. Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #11 on: April 06, 2015, 07:35:32 am »
I got just from support link to an older version of FW. Unfortunately, after the downgrade Fibaro multi sensor is still not recognized by the system. I changed to a new module, the system detects it correctly. I'm afraid to install the latest version of FW would not spoil the sensor.

Edit: Is Universal Binary Sensor operates someone on Vera Lite FW version 1.7.541?
« Last Edit: April 07, 2015, 12:16:39 pm by Sierek »

Offline Andrew

  • Sr. Newbie
  • *
  • Posts: 31
  • Karma: +2/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #12 on: April 15, 2015, 05:52:39 pm »
Doesn't look like there's a fix included in the latest firmware release 1.7.1089 unfortunately.
I've excluded and re-included but the sensor appears to still not act on the input triggers   :(

Offline martina1965

  • Sr. Newbie
  • *
  • Posts: 39
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #13 on: April 16, 2015, 06:29:59 am »
Please Vera team my universal sensors from Fibaro ate useless if you do not fix the problem with the inputs not responding!

Offline martina1965

  • Sr. Newbie
  • *
  • Posts: 39
  • Karma: +0/-0
Re: Fibraro Universal Binary Sensor - not reporting Trigger
« Reply #14 on: April 21, 2015, 02:27:55 am »
I got this replay from Vera support:
APR 21, 2015  |  01:04AM UTC 
Brian replied:

Hello and thank you for contacting Vera Support.

We are aware of this issue and was already reported to our development team and they are working on fixing it. Once resolved it will be included into future software updates for your Vera controller.