Author Topic: SERVICE IMPACT NOTICE: 03/17/2015 12:00pm PDT  (Read 1194 times)

Offline Marc Shenker

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SERVICE IMPACT NOTICE: 03/17/2015 12:00pm PDT
« on: March 17, 2015, 03:27:09 pm »


We've received reports over the last 10-15 minutes that some Vera users are experiencing slower connection times than normal, and or, the intermittent inability to remotely connect to their controllers.

We are aware of the problem and are working to address this degradation in performance ASAP. We'll post an update upon successfully resolving the situation.

Our apologies, in advance, for any inconvenience this brief service interruption may have caused.

As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comsupport@getvera.com ▾ +1 (866) 966-2272
Marc Shenker ▾ Sr. Manager of Community Relations and Development
Vera Control, Ltd. ▾ Smarter Home Control ▾ www.getvera.commarc@getvera.com ▾ +1 (866) 966-2272 x814