Author Topic: How I can truly reset a Vera Edge?  (Read 2555 times)

Offline scyto

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How I can truly reset a Vera Edge?
« on: March 21, 2015, 05:35:16 pm »
I have a vera edge.
I installed the DSC alarm app on it.
I think I messed up on the config so I uninstalled / deleted it in the UI.
I tried to install again, strangely it says app is installed and the config will take 2 mins.
The config doesn't finishes I click exit when told to.
But the app never shows up.
doing factory reset doesn't work.

How do I truly reset it and all its files - can I use a firmware URL path to blow it away and truly return to factory so I can start again.


Offline reneboer

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Re: How I can truly reset a Vera Edge?
« Reply #1 on: March 23, 2015, 12:51:53 pm »
Hi,

There is a little pin hole with a reset switch. Use a paperclip or so to press and hold that switch for about 30 seconds. Some of the lights will start flashing and the unit will do a factory reset. This wipes all config and you have to add the until online again just as you took it out of the box for the first time. You can the try to restore a backup from when it was all still working if you want to.

I had to go through this procedure to be able to upgrade to UI7.04 and again for 7.05, but did not loose a single device setting.

Cheers Rene
2xVeraLite, VeraEdge, openLuup, ALTUI, 20 switches, 10 dimmers, 20 sensors, 10 scene controllers, 1 Harmony Hub, many plug-ins. Not enough time.