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Author Topic: Tech support full access disabled - no way to enable it - help  (Read 871 times)

Offline Areb65

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I needed support to look at a ticket for my TTS SONOS not working.

but NOW,

When I click on Remote access  [Enable It] , I have a popup saying - operation successful but the status stay as :  Tech support full access disabled

FYI I still run a version 1.5
VeraLite, UI5, Sonos, Nest, RFXtrx , Window Shades,  Virtualclock, Harmony Plugin, Cameras, dimmers, switchs, sensors and Myvera.

Offline MarkAgain

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Re: Tech support full access disabled - no way to enable it - help
« Reply #1 on: June 05, 2015, 01:37:35 am »
Same thing happened to me about 6 months ago.  I backed up the zwave and saved a backup.  Next I factory reset my Vera3.  Then I restored from backup and all work good again.  Perhaps someone could offer a better way.

Good luck.   :)