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Author Topic: New problem - intermittent lights flicker on the lsm-15 Evolve switch  (Read 6062 times)

Offline peterluc8080

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Any news on this issue with Evolve light  switch?

I brought my switches around 2012-2013 and since it was more than one year, Evolve didnt want to replace them in the late 2015. I have since remove almost 3/4 of the light switch since the flicker is too much annoying.

Out of the 22 Evolve devices I brought, only the 4 dimmers and 2 LSM-15 are still Working fine... All the 16 other devices are good for garbage...

Envoy? de mon Nexus 6 en utilisant Tapatalk


Offline niharmehta

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No resolution. I exchanged emails with their VP of Operations for a bit back in Jan and then never completed the thread after they were supposedly asking their OEM.  I would send them an email and force the issue. Having a 80% failure rate is ridiculous (but not surprising based on my experience) .  PM me and I will send you the VP of Ops  email address.

2x VeraLite; 2xTrane Tstats; 45 x Switches/Dimmers/Appliance Modules; 4x Everspring Water Sensors; DSC Integration; 2 x Zwave Door Locks; 1x Ted5K; 1x Rainforest Eagle; Onkyo AVR; 6x Squeezebox;

Offline davegravy

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100% failure rate now for me. Back in 2015 Evolve RMA'd the few which had gone but the replacements plus all my remaining switches have gone now too. Local supplier no longer carries them (hmm, wonder why).

Also my LTM-5s have all died.
« Last Edit: March 18, 2019, 10:32:06 pm by davegravy »

Offline davegravy

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Stay away from Evolve/Go-control and Aartech.ca

Neither supplier nor manufacturer will acknowledge the LSMs were a defective product, neither will take responsibility or offer concessions. They sell you a dud product and then leave you out hanging - a terrible way to run a business.

Out of spite I opened a dead LSM. Was hoping to find some bulged electrolytic or scorching but no such luck. Some dark colored residue around and under what looks like the bridge rectifier IC, but it could just be flux from sloppy hand-soldering rather than heat damage. We'll see if my spite carries me far enough to power up and probe around on the thing - I'd love to be able to report these guys used some cheap ill-suited components. The job would be easier if I had a working LSM to compare to, but they're all toast.


Offline niharmehta

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Nortek/Linear/GoControl is a crummy company. Their support was crap, and with a great majority of their devices having failed over the last 5 years in my home, I will avoid them at all costs and tell anyone I can to do the same.   
Not only did they manufacture an entire range of products with terrible quality (remotes, dimmers, switches, relays) but with the GD00Z garage controllers, they deliberately mixed their stock of old ZW and ZW+ with the same part numbers and just put a sticker on the old versions.  Took 4 orders and even a conversation with a confused distributor who thought they bought the ZW+ to get the actual versions I ordered.  No acknowledgement other than claiming its all the same (when they were not).

I don't really blame the reseller after a few years, and I have seen where Nortek/Linear is screwing them over as well. 
2x VeraLite; 2xTrane Tstats; 45 x Switches/Dimmers/Appliance Modules; 4x Everspring Water Sensors; DSC Integration; 2 x Zwave Door Locks; 1x Ted5K; 1x Rainforest Eagle; Onkyo AVR; 6x Squeezebox;

Offline shapshere

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Did you create the video? Link? Thanks

I want to send Evolve the link so they can see how crap their product is! Such BS!


Best of luck.  I had about 4 bad ones, replaced some with dimmers, remainder I'm switching to GE.

I'd prefer not to mix and match, so if you find something please let me know.  If you'd like for me to check any of my bad ones for a particular scenario I can check, but I was too lazy to bring them to the office and scope them out as its a very intermittent problem and I generally prefer to stick with voltages less than .9V.  =).

bk
« Last Edit: March 23, 2019, 09:18:20 am by shapshere »