Author Topic: Coming from SmartThings, 1 week into it.  (Read 9159 times)

Offline XA44Owq26HxCq88

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Re: Coming from SmartThings, 1 week into it.
« Reply #30 on: April 18, 2016, 05:53:39 pm »
I guess there's a revolving door here for users! As ChrisK bows out, I am anticipating the arrival of my first Vera product (the VeraPlus). I'm reading posts here that comment on issues that users are encountering. I find it enlightening. However, the same (but different) issues were present in my previous HA system.
  Documentation, as in user guides, is significantly better here, something a newcomer appreciates. I'm very happy to see Marc from Vera involved here. The last HA system had wonderful support, I just hope Vera measures up.

Offline ChrisK

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Re: Coming from SmartThings, 1 week into it.
« Reply #31 on: April 18, 2016, 07:08:57 pm »
@XA44Owq26HxCq88, I am not leaving Vera, just giving up with my Vera Plus, it is just too frustrating.  I still have my Vera Lite, and I like it a lot and will continue to use it.

I have yet to find the perfect system.  It seems many of the affordable systems have their good points, but also some major downsides.  I really like the fact that the Vera Lite is not bound to some cloud services.  It is a little under powered though.  And I really like the mobile app HomeWave for Vera that runs on iOS devices.

But that leaves me with a problem, some devices in my network couldn't talk.  To fill a void that I had hoped the Plus would take care of, I purchased a Smartthings hub.  It was a bit of work but now I have the Vera Lite and Smarttings talking to each other via openHab.  Vera takes care of Z-Wave, which it is very good at.  Smarttings takes care of ZigBee, which it does very well.  And it all shows up on my iOS device using HomeWave.  If anyone cares, Smartthings has local LAN control now.



   

Offline SteveH2

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Re: Coming from SmartThings, 1 week into it.
« Reply #32 on: April 19, 2016, 07:44:01 am »
Well, this is a very illuminating exchange and, for me, actually quite encouraging.   I was beginning to wonder whether or not Vera was going to be around in 3 years time.  It may not be but at least it sounds like the company has a real desire to develop and improve Vera so, hopefully, I have landed on a long term platform that is worth my set-up effort (not to mention my cash).  I too have had many frustrations with my Vera Edge (only been using this for 8 months) but one of the worst has been the lack of good documentation. People on this forum are very helpful but, as with all forums, the help is not always entirely accurate or is contradictory. During my learning curve it has been, and is, very important for me to be able to recover my system back to a stable version but even the process of backing up, resetting the unit and falling back to a known good version does not seem to be documented anywhere other than by various questions and part-answers in the forum.       

Offline Z-Waver

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Re: Coming from SmartThings, 1 week into it.
« Reply #33 on: April 19, 2016, 08:19:35 am »
  Documentation, as in user guides, is significantly better here
I can't begin to imagine how bad your former system's documentation must have been.

I was beginning to wonder whether or not Vera was going to be around in 3 years time.
Unless MiOS gets acquired, in which case all bets are off, I'm very confident that Vera will be around in three years. Will they be a niche product or a market leader? That I can't be sure of.

Regardless of what happens to the company, your Vera will still continue to work as it already does.

Offline Marc Shenker

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Re: Coming from SmartThings, 1 week into it.
« Reply #34 on: April 19, 2016, 10:00:59 am »
Z-Waver, as a company we believe that our approach to what we do is different; we set out to democratize this category and make automation affordable for normal people. When MiOS, MCV and Vera began, there were no reasonably priced options available that allowed a real level of integration or automaton and we still don't nor do we intend to charge a monthly fee for the level of control that we curretnly provide and we still provide Customer Care at no charge for as long as you have our controller. We remain true to those ideals today and they are what continue to guide us as a company. Many companies in our space have come and gone, they have changed how they do things, eliminated fees, changed the location of their logic... all in response how the oldest player in this space has been and continues to be true to how they do things.

We have grown significantly this year, and we will continue to. Have there been bumps in the road, sure, will there be in the future? We hope not. As we grow we continue to grow we constantly evaluate and adjust the processes we have in place to ultimately insure a better product for our users.

With the strategic investment that was just made in our company, things are going to get exciting!
Marc Shenker ▾ Sr. Manager of Community Relations and Development
Vera Control, Ltd. ▾ Smarter Home Control ▾ www.getvera.commarc@getvera.com ▾ +1 (866) 966-2272 x814

Offline XA44Owq26HxCq88

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Re: Coming from SmartThings, 1 week into it.
« Reply #35 on: April 19, 2016, 10:05:34 am »
My (soon to be) previous system had NO documentation that I could find, so anything is an improvement. I may use it as a secondary hub, but that's a low priority, seeing as how I have all zwave stuff. I love the local control aspect of vera. I can't wait to explore the possibilities. I see that there is a plug in for the old X-10 system, I've had that for many many year.  What is the Homewave that you are referring to?

Offline ChrisK

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Re: Coming from SmartThings, 1 week into it.
« Reply #36 on: April 19, 2016, 12:48:59 pm »
HomeWave is a mobile app to control your Vera.  It runs on iOS.  You can learn more about under the topic Remote Control.  I love it, and it is part of the reason I stay with Vera.

From a development standpoint, I thought Smartthings documentation was quite good.  Documentation at Vera is a cluttered mess.  Mark has been doing good things to improve new things.  The community here is a huge asset and without it, I don't know how you would figure things out.


Offline XA44Owq26HxCq88

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Re: Coming from SmartThings, 1 week into it.
« Reply #37 on: April 19, 2016, 01:26:57 pm »
I found the online group from my previous HA hub and found them to be invaluable. That's why I'm here, trying to prevent my first experience with VP from being a frustrating event. (At least no too frustrating). I checked out HomeWave, is there a version for android? I couldn't find it.

On another note, is there a way to bypass the verification questions when I try to submit notes here?

Offline Freddan101

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Re: Coming from SmartThings, 1 week into it.
« Reply #38 on: April 19, 2016, 01:35:56 pm »
Homewave is not available on Android. I recommend that you check out Imperihome which has support for many different systems.

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Offline integlikewhoa

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Re: Coming from SmartThings, 1 week into it.
« Reply #39 on: April 19, 2016, 01:37:46 pm »
I found the online group from my previous HA hub and found them to be invaluable. That's why I'm here, trying to prevent my first experience with VP from being a frustrating event. (At least no too frustrating). I checked out HomeWave, is there a version for android? I couldn't find it.

On another note, is there a way to bypass the verification questions when I try to submit notes here?

Homewave is only ios.... Imperihome is the next best and its for both Android and ios, but it was originally made for Android and it's Android version is far ahead of it's ios version.

Offline pix530

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Re: Coming from SmartThings, 1 week into it.
« Reply #40 on: April 21, 2016, 01:04:11 am »
Interesting, its really hard decision what should I buy - Vera or Smartthings....
Vera works without internet, SS does not.
SS has more devices and some things that not able to work with Vera at all...


Offline integlikewhoa

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Re: Coming from SmartThings, 1 week into it.
« Reply #41 on: April 21, 2016, 11:47:02 am »
SS has more devices and some things that not able to work with Vera at all...

I'm no so sure that there are "more devcies" that work on SS vs. vera. Vera definity is weaker on zigbee devices but I know my alarm panel which is a crap load of door/window/motion/smokes that won't work on SS.

There is plenty of goods and bad's to both and even myself have started moving on but SS didn't handle all of my devices. 

Offline pix530

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Re: Coming from SmartThings, 1 week into it.
« Reply #42 on: April 21, 2016, 03:50:38 pm »
" Vera definity is weaker on zigbee devices"
- Weaker? I dont see they are supported at all.

" SS didn't handle all of my devices.  "
- For example? I wonder to know device details please?


Offline integlikewhoa

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Re: Coming from SmartThings, 1 week into it.
« Reply #43 on: April 21, 2016, 04:20:10 pm »
" Vera definity is weaker on zigbee devices"
- Weaker? I dont see they are supported at all.

" SS didn't handle all of my devices.  "
- For example? I wonder to know device details please?

The little list vera provides is not all that works. They do have working zigbee devices now but They only started supporting zigbee 2 months ago. I perosnally don't own any zigbee devices only z-wave. I have never bought a z-wave device that does't work, but I also buy local run of the mill devices, nothing that no one has scene before. 

All my alarm panel devices which accounts for more then 60% of my devices and 95% of my smart home logic are not supported on SS. Without this I would be stuck with alot of bulky battery devices. I try to stay away from both wireless and batteries as much as I can.

Offline ChrisK

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Re: Coming from SmartThings, 1 week into it.
« Reply #44 on: April 21, 2016, 04:34:08 pm »
" Vera definity is weaker on zigbee devices"
- Weaker? I dont see they are supported at all.

" SS didn't handle all of my devices.  "
- For example? I wonder to know device details please?

The little list vera provides is not all that works. They do have working zigbee devices now but They only started supporting zigbee 2 months ago. I perosnally don't own any zigbee devices only z-wave. I have never bought a z-wave device that does't work, but I also buy local run of the mill devices, nothing that no one has scene before. 

I do own several ZigBee devices and I know that if it isn't on the short, supported list, all bets are off.  I imagine it will improve, but when is the big question.

Quote
 
All my alarm panel devices which accounts for more then 60% of my devices and 95% of my smart home logic are not supported on SS. Without this I would be stuck with alot of bulky battery devices. I try to stay away from both wireless and batteries as much as I can.

I am curious how your alarm panel connects to your Vera?  And is the logic done in a plug-in?