We have moved at community.getvera.com

Author Topic: Vera 3/UI5 to Vera Plus/UI7 Update - Add Z-Wave device crashes Vera Plus  (Read 3136 times)

Offline blacey

  • Sr. Member
  • ****
  • Posts: 251
  • Karma: +30/-1
Hello,

I recently purchased three Vera Plus' to replace V3/UI systems at various residences.  I followed the recommended controller shift->backup->restore procedure and it worked for the most part.  I had to force configure my battery operated devices, the restore procedure erroneously copied my USB serial port device (strange) from the V3 and I am having a problem with Futzle's Holiday virtual switch (receiving 503 response from the server) but working with Futzle via PM to resolve... 

For the most part, the upgrade is complete but I am having a huge issue with Intermatic scene controllers that have worked flawlessly on other systems.  At first, I tried to assign scenes to the buttons via the new UI but it would not transfer the scenes to the controller.  I noticed that the scenes had two triggers defined for the same button but when I tried to remove the duplicate entry, the V+ would crash.  So I decided to put the V+ into exclude mode, remove/exclude the HA07 Intermatic Controller device, factory reset the HA07 controller, add it back into the V+, assign the buttons to scenes and then transfer the scenes.

The V+ crashes every time it tries to copy the scenes to the HA07 - this is a huge blocker for me because I use HA07 controllers at the other residences.  Any ideas how to get around this issue?

Code: [Select]
10 02/24/16 10:09:01.634 UserData::WriteUserData starting <0x76652520>
01 02/24/16 10:09:01.695 UserData::WriteUserData saved--before move File Size: 59953 save size 59953 <0x76652520>
02 02/24/16 10:09:01.695 UserData::TempLogFileSystemFailure start 0 <0x76652520>
10 02/24/16 10:09:01.723 FileUtils::DelFile /tmp/write_user_data.tmp <0x76652520>
02 02/24/16 10:09:01.723 UserData::TempLogFileSystemFailure 5452 res:1
-rw-r--r--    1 root     root             0 Aug 11  2012 /etc/cmh/CONVERT_502SP3_452_MIGRATION
-rw-r--r--    1 root     root            33 Feb 18 21:53 /etc/cmh/HW_Key
-rw-r--r--    1 root     root            21 Aug 12  2012 /etc/cmh/HW_Key.bak
-rw-r--r--    1 root     root            33 Jan 28 17:06 /etc/cmh/HW_Key2
-rw-r--r--    1 root     root            30 Aug 12  2012 /etc/cmh/HW_Key2.bak
-rw-r--r--    1 root     root             9 Feb 18 21:53 /etc/cmh/PK_AccessPoint
-rw-r--r--    1 root     root             7 Feb 18 22:01 /etc/cmh/PK_Account
-rw-r--r--    1 root     root          1398 Feb 23 21:56 /etc/cmh/alerts.json
-rw-r--r--    1 root     root           356 Feb 24 09:27 /etc/cmh/cmh.conf
-rw-r--r--    1 root     root           370 Aug 12  2012 /etc/cmh/cmh.conf.bak
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/devices
-rw-r--r--    1 root     root         16383 Feb 19 03:00 /etc/cmh/dongle.4.5.dump.0
-rw-r--r--    1 root     root         16383 Jan 26 19:14 /etc/cmh/dongle.dump
-rw-r--r--    1 root     root            41 Feb 18 21:56 /etc/cmh/ergy_key
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/first_boot
-rw-r--r--    1 root     root           115 Sep 16  2011 /etc/cmh/foo
-rw-r--r--    1 root     root             1 Feb 23 11:29 /etc/cmh/ip_mode
-rw-r--r--    1 root     root            48 Jun 13  2010 /etc/cmh/keys
-rw-r--r--    1 root     root             3 Feb 12 04:34 /etc/cmh/language
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/language_id
-rw-r--r--    1 root     root            10 Feb 23 21:56 /etc/cmh/last_backup
-rw-r--r--    1 root     root            11 Feb 24 09:13 /etc/cmh/last_report
-rw-r--r--    1 root     root            70 Feb 24 08:56 /etc/cmh/lighttpd_failures
-rw-r--r--    1 root     root          1033 Mar 11  2011 /etc/cmh/locator.json
-rw-r--r--    1 root     root            10 Feb 24 09:43 /etc/cmh/lock_log_levels
-rw-r--r--    1 root     root         19517 Jun 23  2015 /etc/cmh/network_pnp.lua
-rw-r--r--    1 root     root          5079 Aug 27  2012 /etc/cmh/network_pnp_sys.xml.bak
-rw-r--r--    1 root     root            12 Feb 12 04:34 /etc/cmh/platform
-rw-r--r--    1 root     root           458 Jun 23  2015 /etc/cmh/ra_key
-rw-r--r--    1 root     root           741 Feb 23 02:17 /etc/cmh/route.data
-rw-r--r--    1 root     root             0 Feb 12 04:34 /etc/cmh/scenarios
-rw-r--r--    1 root     root          1976 Feb 18 21:53 /etc/cmh/servers.conf
-rw-r--r--    1 root     root          1464 Jan 15 08:34 /etc/cmh/servers.conf.default
-rw-r--r--    1 root     root            20 Feb 21 09:08 /etc/cmh/servers.conf.timestamp
-rw-r--r--    1 root     root           154 Jun 23  2015 /etc/cmh/servers_whitelist
-rw-r--r--    1 root     root          1751 Feb 24 09:13 /etc/cmh/services.conf
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_kit
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_rediscover
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui_man
-rw-r--r--    1 root     root             5 Feb 12 04:34 /etc/cmh/ui_skin
-rw-r--r--    1 root     root             4 Apr  2  2013 /etc/cmh/ui_start_page
-rw-r--r--    1 root     root        166460 Nov  4  2012 /etc/cmh/user_data.json
-rw-r--r--    1 root     root           504 Jun  9  2011 /etc/cmh/user_data.json.luup.lzo
-rw-r--r--    1 root     root         60017 Feb 24 10:07 /etc/cmh/user_data.json.lzo
-rw-r--r--    1 root     root         59926 Feb 24 10:07 /etc/cmh/user_data.json.lzo.1
-rw-r--r--    1 root     root         59912 Feb 24 10:03 /etc/cmh/user_data.json.lzo.2
-rw-r--r--    1 root     root         59852 Feb 24 10:03 /etc/cmh/user_data.json.lzo.3
-rw-r--r--    1 root     root         59837 Feb 24 10:00 /etc/cmh/user_data.json.lzo.4
-rw-r--r--    1 root     root         59299 Feb 24 09:59 /etc/cmh/user_data.json.lzo.5
-rw-r--r--    1 root     root         59953 Feb 24 10:09 /etc/cmh/user_data.json.lzo.new
-rw-r--r--    1 root     root            35 Feb 18 22:01 /etc/cmh/users.conf
-rw-r--r--    1 root     root            20 Feb 18 22:01 /etc/cmh/users.conf.timestamp
-rw-r--r--    1 root     root             3 Jan 15 08:34 /etc/cmh/vera_model
-rw-r--r--    1 root     root             9 Feb 12 04:34 /etc/cmh/version
-rw-r--r--    1 root     root             9 Feb 23 19:26 /etc/cmh/version_latest
-rw-r--r--    1 root     root             5 Feb 18 21:54 /etc/cmh/zigbee_version
-rw-r--r--    1 root     root             8 Feb 24 10:07 /etc/cmh/zwave_house_id
-rw-r--r--    1 root     root             9 Aug 11  2012 /etc/cmh/zwave_house_id.history
-rw-r--r--    1 root     root             3 Jan 28 17:06 /etc/cmh/zwave_locale
-rw-r--r--    1 root     root         48027 Feb 18  2013 /etc/cmh/zwave_products_sys.xml.bak
-rw-r--r--    1 root     root            48 Feb 24 10:07 /etc/cmh/zwave_version

/etc/cmh/orig:
-rw-r--r--    1 root     root             0 Feb 12 04:34 devices
-rw-r--r--    1 root     root             0 Feb 12 04:34 first_boot
-rw-r--r--    1 root     root             0 Feb 12 04:34 fresh_install
-rw-r--r--    1 root     root             0 Feb 12 04:34 scenarios
-rw-r--r--    1 root     root           520 Feb 12 04:34 user_data.json.lzo

/etc/cmh/persist:

/etc/cmh/wan_failover:
-rw-r--r--    1 root     root            44 Jun 23  2015 check_internet.hosts
 <0x76652520>
10 02/24/16 10:09:01.758 AlarmManager::AddRelativeAlarm current time 1456337341 delay 2 type 70 <0x76452520>
10 02/24/16 10:09:01.759 AlarmManager::AddAbsoluteAlarm alarm 0xd951a8 entry 0x11e68c0 id 162 type 70 param=(nil) entry->when: 1456337343 time: 1456337341 bCancelFirst 1=0 <0x76452520>
24 02/24/16 10:09:01.760 ZWJob_AddRemoveNodes::CheckForResend job#4 :addn dev:1 (0x1242cb8) P:10 S:5 done m_pZWaveNode (nil) <0x76452520>
10 02/24/16 10:09:01.761 UserData::m_iDataVersion_Variables_incr jobst user data 337237003 variables 337237184 <0x76452520>
31 02/24/16 10:09:01.761 AlarmManager::Run 0xd951a8 notified of a change entry 0xe4c1c0 id 71 deleted 0 <0x76852520>
10 02/24/16 10:09:01.762 Job::m_eJobStatus job job#4 :addn dev:1 (0x1242cb8) P:10 S:1 dataversion 337237184 <0x1242cb8> m_eJobStatus Running after 25.383011000 seconds callback:0 <0x76452520>
10 02/24/16 10:09:01.770 UserData::WriteUserData moving old files <0x76652520>
10 02/24/16 10:09:01.803 UserData::WriteUserData doneFile Size: 59953 save size 59953 <0x76652520>
02 02/24/16 10:09:01.804 UserData::TempLogFileSystemFailure start 0 <0x76652520>
10 02/24/16 10:09:01.822 FileUtils::DelFile /tmp/write_user_data.tmp <0x76652520>
02 02/24/16 10:09:01.823 UserData::TempLogFileSystemFailure 5363 res:1
-rw-r--r--    1 root     root             0 Aug 11  2012 /etc/cmh/CONVERT_502SP3_452_MIGRATION
-rw-r--r--    1 root     root            33 Feb 18 21:53 /etc/cmh/HW_Key
-rw-r--r--    1 root     root            21 Aug 12  2012 /etc/cmh/HW_Key.bak
-rw-r--r--    1 root     root            33 Jan 28 17:06 /etc/cmh/HW_Key2
-rw-r--r--    1 root     root            30 Aug 12  2012 /etc/cmh/HW_Key2.bak
-rw-r--r--    1 root     root             9 Feb 18 21:53 /etc/cmh/PK_AccessPoint
-rw-r--r--    1 root     root             7 Feb 18 22:01 /etc/cmh/PK_Account
-rw-r--r--    1 root     root          1398 Feb 23 21:56 /etc/cmh/alerts.json
-rw-r--r--    1 root     root           356 Feb 24 09:27 /etc/cmh/cmh.conf
-rw-r--r--    1 root     root           370 Aug 12  2012 /etc/cmh/cmh.conf.bak
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/devices
-rw-r--r--    1 root     root         16383 Feb 19 03:00 /etc/cmh/dongle.4.5.dump.0
-rw-r--r--    1 root     root         16383 Jan 26 19:14 /etc/cmh/dongle.dump
-rw-r--r--    1 root     root            41 Feb 18 21:56 /etc/cmh/ergy_key
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/first_boot
-rw-r--r--    1 root     root           115 Sep 16  2011 /etc/cmh/foo
-rw-r--r--    1 root     root             1 Feb 23 11:29 /etc/cmh/ip_mode
-rw-r--r--    1 root     root            48 Jun 13  2010 /etc/cmh/keys
-rw-r--r--    1 root     root             3 Feb 12 04:34 /etc/cmh/language
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/language_id
-rw-r--r--    1 root     root            10 Feb 23 21:56 /etc/cmh/last_backup
-rw-r--r--    1 root     root            11 Feb 24 09:13 /etc/cmh/last_report
-rw-r--r--    1 root     root            70 Feb 24 08:56 /etc/cmh/lighttpd_failures
-rw-r--r--    1 root     root          1033 Mar 11  2011 /etc/cmh/locator.json
-rw-r--r--    1 root     root            10 Feb 24 09:43 /etc/cmh/lock_log_levels
-rw-r--r--    1 root     root         19517 Jun 23  2015 /etc/cmh/network_pnp.lua
-rw-r--r--    1 root     root          5079 Aug 27  2012 /etc/cmh/network_pnp_sys.xml.bak
-rw-r--r--    1 root     root            12 Feb 12 04:34 /etc/cmh/platform
-rw-r--r--    1 root     root           458 Jun 23  2015 /etc/cmh/ra_key
-rw-r--r--    1 root     root           741 Feb 23 02:17 /etc/cmh/route.data
-rw-r--r--    1 root     root             0 Feb 12 04:34 /etc/cmh/scenarios
-rw-r--r--    1 root     root          1976 Feb 18 21:53 /etc/cmh/servers.conf
-rw-r--r--    1 root     root          1464 Jan 15 08:34 /etc/cmh/servers.conf.default
-rw-r--r--    1 root     root            20 Feb 21 09:08 /etc/cmh/servers.conf.timestamp
-rw-r--r--    1 root     root           154 Jun 23  2015 /etc/cmh/servers_whitelist
-rw-r--r--    1 root     root          1751 Feb 24 09:13 /etc/cmh/services.conf
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_kit
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_rediscover
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui_man
-rw-r--r--    1 root     root             5 Feb 12 04:34 /etc/cmh/ui_skin
-rw-r--r--    1 root     root             4 Apr  2  2013 /etc/cmh/ui_start_page
-rw-r--r--    1 root     root        166460 Nov  4  2012 /etc/cmh/user_data.json
-rw-r--r--    1 root     root           504 Jun  9  2011 /etc/cmh/user_data.json.luup.lzo
-rw-r--r--    1 root     root         59953 Feb 24 10:09 /etc/cmh/user_data.json.lzo
-rw-r--r--    1 root     root         60017 Feb 24 10:07 /etc/cmh/user_data.json.lzo.1
-rw-r--r--    1 root     root         59926 Feb 24 10:07 /etc/cmh/user_data.json.lzo.2
-rw-r--r--    1 root     root         59912 Feb 24 10:03 /etc/cmh/user_data.json.lzo.3
-rw-r--r--    1 root     root         59852 Feb 24 10:03 /etc/cmh/user_data.json.lzo.4
-rw-r--r--    1 root     root         59837 Feb 24 10:00 /etc/cmh/user_data.json.lzo.5
-rw-r--r--    1 root     root            35 Feb 18 22:01 /etc/cmh/users.conf
-rw-r--r--    1 root     root            20 Feb 18 22:01 /etc/cmh/users.conf.timestamp
-rw-r--r--    1 root     root             3 Jan 15 08:34 /etc/cmh/vera_model
-rw-r--r--    1 root     root             9 Feb 12 04:34 /etc/cmh/version
-rw-r--r--    1 root     root             9 Feb 23 19:26 /etc/cmh/version_latest
-rw-r--r--    1 root     root             5 Feb 18 21:54 /etc/cmh/zigbee_version
-rw-r--r--    1 root     root             8 Feb 24 10:07 /etc/cmh/zwave_house_id
-rw-r--r--    1 root     root             9 Aug 11  2012 /etc/cmh/zwave_house_id.history
-rw-r--r--    1 root     root             3 Jan 28 17:06 /etc/cmh/zwave_locale
-rw-r--r--    1 root     root         48027 Feb 18  2013 /etc/cmh/zwave_products_sys.xml.bak
-rw-r--r--    1 root     root            48 Feb 24 10:07 /etc/cmh/zwave_version

/etc/cmh/orig:
-rw-r--r--    1 root     root             0 Feb 12 04:34 devices
-rw-r--r--    1 root     root             0 Feb 12 04:34 first_boot
-rw-r--r--    1 root     root             0 Feb 12 04:34 fresh_install
-rw-r--r--    1 root     root             0 Feb 12 04:34 scenarios
-rw-r--r--    1 root     root           520 Feb 12 04:34 user_data.json.lzo

/etc/cmh/persist:

/etc/cmh/wan_failover:
-rw-r--r--    1 root     root            44 Jun 23  2015 check_internet.hosts
 <0x76652520>
31 02/24/16 10:09:01.824 AlarmManager::Run finish callback for alarm 0xd951a8 entry 0x11e6750 type 152 id 161 param=0xdbc7f0 entry->when: 1456337341 time: 1456337341 tnum: 1 slow 0 duration 0 <0x76652520>
10 02/24/16 10:09:01.833 UserData::m_iDataVersion_Variables_incr notes user data 337237003 variables 337237185 <0x76452520>
10 02/24/16 10:09:01.834 Job::m_sNotes_set job#4 :addn dev:1 (0x1242cb8) P:10 S:1 dataversion 337237185 changing from Found an existing node
 -to- Add new devices now...
 <0x76452520>
10 02/24/16 10:09:01.834 XXX-ADDMESSAGE-1 Add/Remove / Add new devices now...
 = 1 timeout 0/-1456337341 <0x76452520>
10 02/24/16 10:09:01.834 XXX-UpdateSystemMessagesTasks StartupTask #0 = 4 OK / Luup <0x76452520>
10 02/24/16 10:09:01.834 XXX-UpdateSystemMessagesTasks StartupTask #1 = 4 OK / ZWave <0x76452520>
10 02/24/16 10:09:01.835 XXX-UpdateSystemMessagesTasks StartupTask #2 = 4 OK / Zigbee <0x76452520>
10 02/24/16 10:09:01.835 XXX-UpdateSystemMessagesTasks StartupTask #3 = 4 OK / Bluetooth <0x76452520>
10 02/24/16 10:09:01.835 XXX-UpdateSystemMessagesTasks StartupTask #4 = 4 OK / _VACATION[41] <0x76452520>
10 02/24/16 10:09:01.835 XXX-UpdateSystemMessagesTasks StartupTask #5 = 4 OK / Holidays[48] <0x76452520>
10 02/24/16 10:09:01.836 XXX-UpdateSystemMessagesTasks StartupTask #6 = 4 OK / InteriorSunShineComboSwitch[61] <0x76452520>
10 02/24/16 10:09:01.836 XXX-UpdateSystemMessagesTasks StartupTask #7 = 4 OK / Heliotrope[62] <0x76452520>
10 02/24/16 10:09:01.836 XXX-UpdateSystemMessagesTasks StartupTask #8 = 4 OK / Arduino Gateway Plugin[76] <0x76452520>
10 02/24/16 10:09:01.836 XXX-UpdateSystemMessagesTasks now 1=Add/Remove: Add new devices now...
 timeout 0 (-1456337341) count: 9 pend:Add new devices now...
/err:(null)/done:(null) <0x76452520>
10 02/24/16 10:09:01.837 UserData::m_iDataVersion_Variables_incr short sys message user data 337237003 variables 337237186 <0x76452520>
10 02/24/16 10:09:01.837 UserData::m_iDataVersion_Variables_incr AddMessage_Sys user data 337237003 variables 337237187 <0x76452520>
24 02/24/16 10:09:01.837 ZWaveJobHandler::SetBlinking internal S/ <0x76452520>
24 02/24/16 10:09:01.945 ZWaveSerial::m_pZWaveFrame_Sending_set this 0x1254218 m_p (nil) now 0x11e5d48 <0x76452520>

Issue filed with Customer Care however I never heard back from anyone in support for the USB port issue that I filed.
« Last Edit: February 24, 2016, 01:38:50 pm by blacey »
Three Vera-3 (Home, Seasonal 1 & 2) - Firmware: 1.5.622,   Zwave: 3.20 L:1
One Vera-Edge (Dependent) - Firmware: 1.7.1707, Zwave: 4.5 L:1

Offline jsingle

  • Sr. Newbie
  • *
  • Posts: 27
  • Karma: +0/-0
Were you able to resolve this issue?  I am having similar errors to TempLogFileSystemFailure and trying to understand if it's a VeraPlus issue or if it has to do with an environmental/configuration issue.

Offline viennaxmas

  • Sr. Newbie
  • *
  • Posts: 28
  • Karma: +2/-0
Same Problem on a VeraEdge with latest firmware. Keeps restarting the Lua Engine every 2 minutes. I had also filed a support request, lets see if they get back. If would help if the log would include teh file name it is trying to write...

Offline skogen75

  • Sr. Newbie
  • *
  • Posts: 23
  • Karma: +1/-0
I'm also getting this error.  Anyone resolve this?