Author Topic: Fibaro FGS-223 - primary switch E1 stop to work - driving me crazy  (Read 359 times)

Offline halo

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Hi,

I have huge problems with FGS-223 to properly cooperate with Vera Plus.

Immediatelly after inclusion process, device works perfectly.

After 2 or 3 days, the primary switch stop to physically control the power in the socket. In Vera everything is correct - no any "Can't detect device" or others.

However, after switch on/off nothing is happening. I am using this to control the wall plug. No any manual switches connected to S1/S2.

What is interesting, secondary switch E2 works OK.

Does it mean that device is broken?

How to troubleshoot it?

Does anyone experience similar behaviour, because so far I have only one solution - hammer :)

Offline Sorin M.

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Re: Fibaro FGS-223 - primary switch E1 stop to work - driving me crazy
« Reply #1 on: December 19, 2017, 07:39:55 am »
Hello there,

Latest beta should address the Fibaro FGS 223 issues.
http://support.getvera.com/customer/en/portal/articles/2909666-ui7-%E2%96%BE-vera-beta-software-update-%E2%96%BE-version-7-0-24b-1-7-1006-1-7-3422-1-7-3423-1-7-3424-%E2%96%BE-december-11-2017

If Beta word is discouraging, we should have the full version out before Christmas.
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Offline halo

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Re: Fibaro FGS-223 - primary switch E1 stop to work - driving me crazy
« Reply #2 on: December 19, 2017, 08:30:34 am »
OK, thanks,

My case is a little bit unusual, because it is related to primary E1 switch, not secondary E2 switch.

Hopefully it fix this issue as well.



Offline halo

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Re: Fibaro FGS-223 - primary switch E1 stop to work - driving me crazy
« Reply #3 on: December 20, 2017, 06:55:28 am »
It looks for some hardware issue - upgrade did not solve the problem. I can here the relay switch sound, but the power is still ON.
223 is on the way to warranty service.

Offline therealdb

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Re: Fibaro FGS-223 - primary switch E1 stop to work - driving me crazy
« Reply #4 on: December 21, 2017, 05:38:11 am »
I had to send back a unit, but E2 was the culprit in my case. overall I like them.

Offline JGreen1280

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Re: Fibaro FGS-223 - primary switch E1 stop to work - driving me crazy
« Reply #5 on: December 24, 2017, 01:20:41 am »
After the latest vera plus update (a few days a go), both of my 223's no longer work reliably.
They both fail to configure, and are super slow to respond, if they even respond at all.
The only improvement I see with these devices is channel 2 now reports wattage.
Over all, since this latest update, my controller is simply unstable - I am assuming this is due to the 2 fibaro switches that fail to configure.

I opened a ticket with vera the same night (I think it was the 20th) and haven't heard back.
Crickets!


Offline bavariatech

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Re: Fibaro FGS-223 - primary switch E1 stop to work - driving me crazy
« Reply #6 on: January 09, 2018, 11:33:03 am »
with verasecure running 7.0.24 it should work, i've tested it with 7.0.25b sucessfully