We have moved at community.getvera.com

Author Topic: A few issues after upgrading, should I reset all?  (Read 1054 times)

Offline zogg

  • Sr. Newbie
  • *
  • Posts: 38
  • Karma: +0/-0
A few issues after upgrading, should I reset all?
« on: September 13, 2016, 09:22:34 am »
Hi, after upgrading my Vera 3 to the latest UI7 version from UI5, it's showing me errors on a couple of devices. Many devices that appear to be okay don't work at all. The system is sluggish. And occasionally the web page says "LUUP taking too long to respond" or something like that and I have to retry.

I'm thinking I should just punt and do a factory reset. I only have about 10 devices, and then a number of IP cameras that aren't too bad to set up.

I'm trying to get the log files onto a USB drive, but if I can't get anything useful then I'm going scorched earth unless anyone has a better suggestion. Thanks.

Offline johnes

  • Hero Member
  • *****
  • Posts: 630
  • Karma: +7/-7
Re: A few issues after upgrading, should I reset all?
« Reply #1 on: September 13, 2016, 10:57:47 am »
Honestly, if you have that few devices, it will be much quicker to remove and re-do them.  Was in that boat before, wish I did it that way.

Offline zogg

  • Sr. Newbie
  • *
  • Posts: 38
  • Karma: +0/-0
Re: A few issues after upgrading, should I reset all?
« Reply #2 on: September 13, 2016, 04:40:55 pm »
Okay I did a factory reset and started adding devices. So far so good with only a few minor hiccups.