Author Topic: Skills Beta login issue  (Read 915 times)

Offline jhilt04

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Skills Beta login issue
« on: December 11, 2016, 07:26:31 pm »
I signed up for the beta and received the participation confirmed email. After I click on the the 'Click here to enable skill' I am taken to the Amazon Alexa sign is screen. After I put in my login credentials and hit enter I get a page not found error. I have tried it many times over the last few days and no luck. Any help is appreciated.

Offline Marc Shenker

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Re: Skills Beta login issue
« Reply #1 on: December 12, 2016, 01:22:47 pm »
Please contact alexa_beta@getvera.com regarding any issues related to the Alexa beta. Thanks.
Marc Shenker ▾ Sr. Manager of Community Relations and Development
Vera Control, Ltd. ▾ Smarter Home Control ▾ www.getvera.commarc@getvera.com ▾ +1 (866) 966-2272 x814

Offline jillybean

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Re: Skills Beta login issue
« Reply #2 on: December 15, 2016, 11:49:51 am »
I found restarting my VeraPlus Controller solved this problem for me.

Offline jhilt04

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Re: Skills Beta login issue
« Reply #3 on: December 15, 2016, 01:18:16 pm »
Tried rebooting but no luck. Thanks

Offline regregg99

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Re: Skills Beta login issue
« Reply #4 on: January 25, 2017, 10:08:53 am »
I reported this same issue and support suggested my network connection might not be reliable.  Then all of a sudden things seem to be fixed on my end.  Are you still having problems?  I just kept trying back over and over and eventually it worked.  Tried different browsers but that did not help.  However, seems to be fine now.

Offline jhilt04

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Re: Skills Beta login issue
« Reply #5 on: February 03, 2017, 11:37:09 am »
Finally worked. Just kept trying over and over as you suggested. Thanks

Offline Mtanji

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Re: Skills Beta login issue
« Reply #6 on: February 04, 2017, 11:43:38 am »
This workaround is from a support article.

The redirect from Amazon following the login from the beta skill sometimes results in a blank page - this has been reported to the Amazon team.
Workaround: First log into alexa.amazon.com and then click on the invite link form the ?Amazon Alexa Beta: Participation Confirmed" email.