Author Topic: "Failed to save system configuration" every time I exit VeraAlerts  (Read 708 times)

Offline casadesteve

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
I upgraded my vera light from UI 5 to UI 7 and had several problems so i reset to factory defaults. starting from scratch

1. reset factory defaults. Running the latest version 1.7.902
2. installed vera alerts (Version:7.15). setup new profile. added my old registration key and a new one I bought. sent test alert. everything working.
3. added 1 device. assigned it to a room. turned on notifications for the device
3. opened vera alerts and verified the notifcations i created for the device are present in the "message override" tab
4. triggered the device and verified an alert appears in the vera dashboard.

I don't get any alerts in veraalerts app on my phone. every time i exit vera alerts I get the error message "Failed to save system configuration". changes i make to message override tab usually don't stick. if I try the change several times it will save. but I still don't get alerts.

I'll email my log files to your RTS-Services email account

thanks in advance

Offline RichardTSchaefer

  • Moderator
  • Master Member
  • *****
  • Posts: 9741
  • Karma: +737/-136
    • RTS Services Plugins

Offline casadesteve

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
Re: "Failed to save system configuration" every time I exit VeraAlerts
« Reply #2 on: January 07, 2017, 05:16:40 pm »
Version:7.21 of VeraAlerts fixed all my problems. Thanks Richard!!!

Offline RichardTSchaefer

  • Moderator
  • Master Member
  • *****
  • Posts: 9741
  • Karma: +737/-136
    • RTS Services Plugins
The only sure way to fix this is to delete ALL scenes and ALL notifications and recreate them.

If you email me your used_data.json file I could tell you what minimally you need to correct the problem.