Author Topic: Questions about WWN app for Nest thermostat  (Read 452 times)

Offline Saltydogg

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Questions about WWN app for Nest thermostat
« on: January 31, 2017, 11:00:05 pm »
I had the old nest app and it was working but I saw the latest beta firmware had a WWN fix so I decided I would try it since I needed the beta upgrade for the Alexa plug in to install.  Well now it appears I've screwed myself because I can't go back, the old nest app is no longer in the app store.  If someone can tell me how to go back I would greatly appreciate it!!  Otherwise I have a couple questions about the WWN app.

It appears that I cannot use the WWN home/away device as a device in a scene, like a door opening sets the home/away device to home. Anyone else notice this?

I keep my Nest in Auto mode but the WWN app only shows one temp setting, this doesn't work for auto mode where you need to set a heat and cool temp.  Any ideas?

Thanks in advance for any help...I should have left well enough alone.

Offline Mircea-Ionut Teletin

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Re: Questions about WWN app for Nest thermostat
« Reply #1 on: February 01, 2017, 05:48:56 am »
Hello,

I can answer for you from the top of my head for both issues.

The scene problem is actually something that Nest specifically requested from us to remove to be compliant. Can't do much about it if we want to have their support (which means access to their API that we all use to talk with the thermostat!). Same reason the other plugin went away from the store. We're closely collaborating with Nest to improve everything but for now this is a real limitation.

The other issue with min/max has to do with us. Right now we display Nest as a standard thermostat and we don't support yet min/max on the UI.
Internally the plugin actually sets those values as per Nest's API. This is a know issue and we have it on our list. We'll have to make UI improvements on our part (this also means our mobile apps and not just the web).

The min max value that we set are now fixed based on the temp you select and you can witness this on your Nest thermostat.

As a side note, for those of you that like to fiddle around in LUA code I'm sure you can spot the place where we do this and change it to your desires to change that envelope that now's fixed, it's not exactly rocket science.

If you have more questions I'm happy to answer them.

Offline mcvflorin

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Re: Questions about WWN app for Nest thermostat
« Reply #2 on: February 01, 2017, 05:55:24 am »
We had to remove the old app at Nest's request, because it didn't meet their guidelines.

It's the same thing with the home/away device in a scene: Nest requires that the user is prompted when changing the Home/Away mode. Doing that in a scene is automated and the user can't be prompted, therefore we had to remove that option.

The one temp setting for Auto mode is a limitation of our UI. Currently, changing the setpoint while in Auto mode will set the lower temperature (the heat setpoint) to the shown setpoint -2, and the higher temperature (the cool setpoint) to the shown setpoint +2.

Offline Saltydogg

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Re: Questions about WWN app for Nest thermostat
« Reply #3 on: February 01, 2017, 08:32:56 am »
Thank you both for the information.  In case it helps for the future I was using the home/away device for 2 scenarios:

1. The door I use daily is not visible to my thermostat, I had a scene set that if the thermostat was in auto-away/eco mode and the door opened it would change to home

2. If I set Vera to away it would set the Nest to away, keeping me from having to change the mode in 2 places

Offline vikejriw

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Re: Questions about WWN app for Nest thermostat
« Reply #4 on: April 20, 2017, 11:59:13 am »
I just installed my new nest thermostat. Got he WWN app installed and authorized and got a thermostat showing up in the dashboard.
Now my issued is that I have scenes that run for night/morning/away/home. And i added a thermostat temp update for all of those modes and it does not seem to work.

For instance, at 10pm each I have a scene that trigger my vera to set night mode. In that scene with some other device actions I also tried to set Thermostat (the new device that showed up after installing/authorizing wwn app) to 62F. But that did not take into effect, meaning no temperature set change occured.
Anyone knows if this is a known issue or what can be done?

Offline beachboync

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Re: Questions about WWN app for Nest thermostat
« Reply #5 on: April 24, 2017, 11:54:52 am »
I have been working with Vera tech support for a while now. The only thing that works for me is setting the temp. Modes and fan controls do not work. They are looking into it.

Bob
Bob (beachboync)