Author Topic: Amazon Alexa Home Skill Update (2) - with new invite links  (Read 17109 times)

Offline MNB

  • Hero Member
  • *****
  • Posts: 692
  • Karma: +4/-9
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #60 on: April 26, 2017, 06:00:12 pm »
@tomcom, many thanxs for the comeback. I unfortunately have Satellite connection 12.6 Mb/sec down load and 3.6 Mb/sec upload (price for living in the country) but looking as how fast Alexa is responding (less than few seconds) I'm incline to agree with you that it might be Vera system limitation. It would be nice if when one releases Beta version that known issues are also relayed... I notice that from the time I give Alexa a command it takes 8 seconds to get the error message and then another 36 seconds for the action to execute.
Edge-1.7.2607, VRI06-1LX Dimr (6), VS05-1LX Sw (4), GE ZW3002 Dimr (1), HA01C Outlet (12), HA02C Sw (6), HA04C Sw (4), GE Sw (2), HA05 Sw (3), MiniMote Contr (5), HSM200/100 Sensor (2), ZW100A Sensor (8), Nest thermostat (1) & Protect Fire/CO (6) Kwikset Locks (3), F18918W (1) & IP3M-9 (6) Cam's

Offline Jim McGhee

  • Jr. Member
  • **
  • Posts: 86
  • Karma: +1/-1
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #61 on: May 01, 2017, 02:24:36 am »
I clicked the link on the first page, signed in and got the list of devices.  When I click the 'finish' button I get the 'plugin installation' screen but it always fails.  I've retried many, many times.
I saw the post about this happening to some else until they tried it with only a few of their devices checked so I turned off all but two and it still fails.
I did have this installed when it first came out but I deleted it to go back to the version by martin12345 which Amazon is going to turn off tonight.
Any ideas what to try?

Offline Jim McGhee

  • Jr. Member
  • **
  • Posts: 86
  • Karma: +1/-1
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #62 on: May 02, 2017, 01:55:13 am »
Got this response from Vera support today and I thought I'd share it.  Perhaps it will help someone else with a simular problem.
My Alexa skill is working now but I don't know if they fixed something on their side or it just got better.   :)
I also noticed the new skill no longer shows 'beta' in its title.   :o

===========================================
Thank you for contacting Vera Customer Care Support!

I?ve just tested this in the office and was able to connect Amazon Echo with Vera successfully. Please, on an incognito window, login to your Amazon Alexa account > go to Smart Home > and Disable the Vera Smarter Home Control skill > then click on Forget all devices and groups as well in order to start fresh, only in case you see those options. Then copy/paste the invite link bellow on a new incognito tab and follow the instructions, please make sure that yo do not select scenes that contain security devices like door locks, motion sensors, door sensors, etc. If the plugin installation fails, please give it a few attempts, if possible please use an incognito/private window on your web browser to avoid cache issues.

US: http://getvera.us7.list-manage.com/track/click?u=ac78fb944aeae20acd80c2407&id=68872c1d19&e=cd15826b4c
UK: http://getvera.us7.list-manage.com/track/click?u=ac78fb944aeae20acd80c2407&id=49679345c1&e=cd15826b4c

If the problem persists, please run an internet connection speed test on the following website and email me a screenshot of the results: http://www.speedtest.net/

Let me know how it goes and if I can further assist you.

===========================================
Enjoy

Offline MNB

  • Hero Member
  • *****
  • Posts: 692
  • Karma: +4/-9
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #63 on: May 02, 2017, 10:43:51 am »
@Jim McGhee, thanxs for sharing your recent VERA support information, question I noticed when looking at my "Smart Home Skills" I originally only had "Vera Smarter Home Control (BETA US)" I now have in addition "Vera Smarter Home Control" are you saying that one should disable ""Vera Smarter Home Control (BETA US)" first then use the appropriate "GetVera" links which afterwords you only have "Vera Smarter Home Control" can you verify? thanxs in advance


Also do you still get the 8 second error message "Sorry Device X is not responding" followed up several seconds later with action executed?
« Last Edit: May 02, 2017, 10:52:02 am by MNB »
Edge-1.7.2607, VRI06-1LX Dimr (6), VS05-1LX Sw (4), GE ZW3002 Dimr (1), HA01C Outlet (12), HA02C Sw (6), HA04C Sw (4), GE Sw (2), HA05 Sw (3), MiniMote Contr (5), HSM200/100 Sensor (2), ZW100A Sensor (8), Nest thermostat (1) & Protect Fire/CO (6) Kwikset Locks (3), F18918W (1) & IP3M-9 (6) Cam's

Offline TimLox

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #64 on: May 07, 2017, 05:27:50 am »
Hi, been struggling now for two weeks to get plugin to work for initial setup. Trying again today and the UK link seems to be down, anyone else having a problem?

Offline neutryno

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #65 on: May 07, 2017, 05:41:08 pm »
The UK link seems to be down, I'm just getting a 500 error. Unfortunately deleted the skill reading and was adding to add some changes so now not able to reactivate.

Offline tomtcom

  • Hero Member
  • *****
  • Posts: 850
  • Karma: +20/-31
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #66 on: May 08, 2017, 09:40:04 pm »
The UK link seems to be down, I'm just getting a 500 error. Unfortunately deleted the skill reading and was adding to add some changes so now not able to reactivate.

It was probably today's UK interruption in their data center. Sign up for alerts on https://status.getvera.com/. That way you would get the email and know before deleting the skill.

Offline Jim McGhee

  • Jr. Member
  • **
  • Posts: 86
  • Karma: +1/-1
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #67 on: May 11, 2017, 01:10:51 pm »
@Jim McGhee, thanxs for sharing your recent VERA support information, question I noticed when looking at my "Smart Home Skills" I originally only had "Vera Smarter Home Control (BETA US)" I now have in addition "Vera Smarter Home Control" are you saying that one should disable ""Vera Smarter Home Control (BETA US)" first then use the appropriate "GetVera" links which afterwords you only have "Vera Smarter Home Control" can you verify? thanxs in advance
That's what I did.

Also do you still get the 8 second error message "Sorry Device X is not responding" followed up several seconds later with action executed?
I've gotten that only a couple of times and I NEVER got it when using Martin's skill.

Offline MNB

  • Hero Member
  • *****
  • Posts: 692
  • Karma: +4/-9
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #68 on: May 12, 2017, 11:05:43 am »
thanxs for the comeback Jim,  Martin's skill?
Edge-1.7.2607, VRI06-1LX Dimr (6), VS05-1LX Sw (4), GE ZW3002 Dimr (1), HA01C Outlet (12), HA02C Sw (6), HA04C Sw (4), GE Sw (2), HA05 Sw (3), MiniMote Contr (5), HSM200/100 Sensor (2), ZW100A Sensor (8), Nest thermostat (1) & Protect Fire/CO (6) Kwikset Locks (3), F18918W (1) & IP3M-9 (6) Cam's

Offline Chrysalis42

  • Newbie
  • *
  • Posts: 7
  • Karma: +0/-1
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #69 on: May 15, 2017, 08:58:12 am »
Does any of this work yet?

Is there a new thread.

The UK link does not work...

Offline John M.

  • Administrator
  • Hero Member
  • *****
  • Posts: 565
  • Karma: +44/-4
    • getvera.com
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #70 on: May 16, 2017, 02:10:09 pm »
John.M. ▾ Senior Customer Care Advocate
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION (Pacific Time Zone, UTC -8 )
Monday - Friday   12:00 am ? 06:00 pm
Saturday - Sunday   04:00 am ? 06:00 pm

Offline Isablend

  • Jr. Member
  • **
  • Posts: 56
  • Karma: +0/-2
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #71 on: May 17, 2017, 12:42:04 pm »
Tried installing the updated skill (UK based) and it fails.   Get error message "Unable to link your Skill. Please try again later."

Offline Isablend

  • Jr. Member
  • **
  • Posts: 56
  • Karma: +0/-2
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #72 on: May 17, 2017, 01:11:59 pm »
Bit more checking and despite the error message the devices are all recognised.   How can I tell if the updated skill has actually been installed?

Offline lucius

  • Newbie
  • *
  • Posts: 12
  • Karma: +0/-0
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #73 on: May 19, 2017, 02:54:59 am »
I am having the same problem as Isablend.

My Alexa / Vera setup was working fine, but I bought a  new Vera Plus and when I migrated had to delete the working Alexa skill to link it to the Vera Plus and since then I can't get it to work.

First was the broken UK link. Now that the link is working again, I get the error message "Unable to link your Skill. Please try again later."

Any ideas of what is wrong?

Offline shmdb

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
Re: Amazon Alexa Home Skill Update (2) - with new invite links
« Reply #74 on: May 21, 2017, 03:22:02 pm »
I have the same problem as Lucius and Isablend.