Author Topic: Missing file after unsuccessful upgrade  (Read 222 times)

Offline macfly92

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Missing file after unsuccessful upgrade
« on: April 13, 2017, 02:55:14 am »
Hi everyone,

I've tried to upgrade my vera lite from 1.7.902 to 1.7.919 without success...
I've managed to boot the vera again with the old firmware but it seem I've lost the D_SmokeSensor1.xml file, and I receive a system error on startup.

Can someone post this file's content here or upload it anywhere please ?

Thanks you.

Best regards

Offline korttoma

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Re: Missing file after unsuccessful upgrade
« Reply #1 on: April 13, 2017, 03:52:32 am »
Your best option is to contact vera support
- Tomas

Offline macfly92

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Re: Missing file after unsuccessful upgrade
« Reply #2 on: April 13, 2017, 03:07:08 pm »
Everyone can access to this file content or download it.
Just have to go in Apps > Develop apps > Luup Files and hit view or download.

This is why I ask community, so support can focus on real problems.

Offline John M.

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Re: Missing file after unsuccessful upgrade
« Reply #3 on: April 13, 2017, 03:21:52 pm »
Hi there,


I have attached.

But if you still have ongoing issues don't hesitate to ask support to have a look as they will gladly help as well.


Files may get corrupted because of a possible bad sectors on the internal flash memory.





John.M. ▾ Senior Customer Care Advocate
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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Offline macfly92

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Re: Missing file after unsuccessful upgrade
« Reply #4 on: April 14, 2017, 03:02:14 am »
Thanks you very much !