Author Topic: ADEMCO panel hiccup after upgrading to UI7  (Read 1130 times)

Offline papaworx

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ADEMCO panel hiccup after upgrading to UI7
« on: June 11, 2017, 02:42:54 pm »
My VERA3 has kept my house safe for the past 5 years under UI5. Today, I became ambitious and upgraded to UI7. The good news is that it is working fine, including the burglar alarm. The bad news, however: the Ademco Vista Alarm Panel complains - "Can't detect device". That doesn't keep it from functioning. I can arm and disarm the system; it shows tripped sensors and makes all the right noises. Is the dashboard card "1 Device no longer connected" just an esthetic issue?

Offline Don Phillips

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Re: ADEMCO panel hiccup after upgrading to UI7
« Reply #1 on: June 11, 2017, 04:27:20 pm »
This is very common with battery powered z-wave sensors.  They function fine, but Vera reports they cannot be sensed.
Vera 3, 1.7.1030, CT101, Everspring motion sensor, GE/Jasco switch, Leviton outlet, AeonLabs sensor, NuTone garage door, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual/Multi Switch, Weatherunderground, LB60Z-1 bulb, Hue, Alexa

Offline papaworx

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Re: ADEMCO panel hiccup after upgrading to UI7
« Reply #2 on: June 11, 2017, 04:33:53 pm »
This isn't a "battery powered sensor". It is the AD2USB unit, generating a RS232 signal from the USB coming out of Vera3. It has its own little power supply.

Offline pentium

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Re: ADEMCO panel hiccup after upgrading to UI7
« Reply #3 on: June 11, 2017, 06:03:21 pm »
I have the same symptom.  Apparently everything is working as you say yours is, but that read banner is always disturbing.  I can't believe it is just you and I with the issue, but I guess I can live with it.

Offline Don Phillips

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Re: ADEMCO panel hiccup after upgrading to UI7
« Reply #4 on: June 11, 2017, 07:11:09 pm »
I was just reporting to you this is a common issue with UI7, very common for battery devices.
Vera 3, 1.7.1030, CT101, Everspring motion sensor, GE/Jasco switch, Leviton outlet, AeonLabs sensor, NuTone garage door, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual/Multi Switch, Weatherunderground, LB60Z-1 bulb, Hue, Alexa

Offline papaworx

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Re: ADEMCO panel hiccup after upgrading to UI7
« Reply #5 on: June 12, 2017, 06:24:58 am »
BTW, I was slightly incorrect: the AD2USB is supplied via the USB.

Offline papaworx

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Re: ADEMCO panel hiccup after upgrading to UI7
« Reply #6 on: June 12, 2017, 06:58:25 am »
RESOLVED!
I went to APS > myApps > AD2USB > Details > Update App, and Voil?, no more error message.