Author Topic: 7.0.21 lost all my scenes and seem to have bricked my Vera 3 [resolved]  (Read 786 times)

Offline BOFH

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I upgraded to 7.0.21 on my semi test Plus and Edge and on the Amazon side all scenes's have vanished.  Attempts to relink my devices/scenes on the Vera  server side (where they still show selected) result in a 'cannot link your skill, try again later' error. I should have know better and let someone else be on the Bleedin' Edge. I lost all my Sonos voice control due to the disappearance of the scenes as well...  And just when I got my Amazon Wand that works great for controlling my HA...
« Last Edit: June 21, 2017, 08:01:43 pm by BOFH »
Vera3 UI5 UI7 Edge Plus
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Offline BOFH

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Re: 7.0.21 lost all my scenes
« Reply #1 on: June 19, 2017, 10:18:18 pm »
Update: My scenes somehow appeared back on the Amazon side but the 'turn on' command is not working.
Also my Vera 3 seems to have bricked herself sitting on a green/red blinking power LED. I can't even SSH into it...
Looks like I will be migrating it over to the Edge. Not going to be a fun couple of nights unpairing all devices and then re-pairing them to the Edge.

Vera3 UI5 UI7 Edge Plus
Trane TZEMT400AB32 | Schlage BE369 FE599 | GE 45601 45602 45603 45604 45606 45609 45631 | Intermatic HA01C HA03C HA05C HA07C CA600 CA3000 | Aeon DSC06106 | Telguard GDC1 | Foscam FI8910W FI8905W FI9821W | D-Link 930L | Wanscam JW0011 | ZModo ZPIBH13W

Offline Sorin

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Re: 7.0.21 lost all my scenes and seem to have bricked my Vera 3
« Reply #2 on: June 20, 2017, 02:36:08 pm »
Hi there,


I'm really sorry to hear this,


Have you tried the restore procedure ? See attached pdf file.


Also, if you had any USB flash drives, and removed it in the meantime, please plug it back in. Then try the restore procedure.
Sorin M. ▾ Community Manager
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Offline BOFH

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John, thanks for the document. Luckily this is one tough little Vera. I let her sit overnight and noticed this AM she responded to the minimote I use to open and in this case close the garage door. I also received a 'geofence exit' and the camera's were working again.So I was hopefull she recovered herself at least partly.

I just got home and did a full check. She's up and running and even seems to have upgraded herself to the latest firmware. I just manually forced an upgrade on the Alexa helper app on all of them and I once again have voice control. Thanks for fixing that issue so quickly...
« Last Edit: June 20, 2017, 06:55:48 pm by BOFH »
Vera3 UI5 UI7 Edge Plus
Trane TZEMT400AB32 | Schlage BE369 FE599 | GE 45601 45602 45603 45604 45606 45609 45631 | Intermatic HA01C HA03C HA05C HA07C CA600 CA3000 | Aeon DSC06106 | Telguard GDC1 | Foscam FI8910W FI8905W FI9821W | D-Link 930L | Wanscam JW0011 | ZModo ZPIBH13W

Offline Sorin

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Re: 7.0.21 lost all my scenes and seem to have bricked my Vera 3
« Reply #4 on: June 20, 2017, 07:13:15 pm »
Indeed, these older units are tougher than adamantium  ;D


But if things are hot don't hesitate to give a call to our CC team as well.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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Offline BOFH

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Re: 7.0.21 lost all my scenes and seem to have bricked my Vera 3
« Reply #5 on: June 20, 2017, 07:52:46 pm »
John, will do. But with the Alexa skill now having door lock support, it's time to migrate both my Ui5 and Ui7 vera 3's to my 'test' Vera plus/edge combo.

On related note, the 2GIG support in the new firmware will that also work for those devices on the Vera Plus?
Vera3 UI5 UI7 Edge Plus
Trane TZEMT400AB32 | Schlage BE369 FE599 | GE 45601 45602 45603 45604 45606 45609 45631 | Intermatic HA01C HA03C HA05C HA07C CA600 CA3000 | Aeon DSC06106 | Telguard GDC1 | Foscam FI8910W FI8905W FI9821W | D-Link 930L | Wanscam JW0011 | ZModo ZPIBH13W

Offline Sorin

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Re: 7.0.21 lost all my scenes and seem to have bricked my Vera 3
« Reply #6 on: June 21, 2017, 04:46:12 pm »
I'm afraid 2GIG devices won't work on VeraPlus, as it's missing the required VeraLink radio. That's if you're referring to the 345Mhz devices.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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Offline BOFH

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Re: 7.0.21 lost all my scenes and seem to have bricked my Vera 3
« Reply #7 on: June 21, 2017, 08:01:13 pm »
Rats, I forgot about that radio. Oh well... Thanks for the info John.
Vera3 UI5 UI7 Edge Plus
Trane TZEMT400AB32 | Schlage BE369 FE599 | GE 45601 45602 45603 45604 45606 45609 45631 | Intermatic HA01C HA03C HA05C HA07C CA600 CA3000 | Aeon DSC06106 | Telguard GDC1 | Foscam FI8910W FI8905W FI9821W | D-Link 930L | Wanscam JW0011 | ZModo ZPIBH13W