Author Topic: VeraPlus 1.7.3015 - Unable to remove apps  (Read 713 times)

Offline rapposm

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VeraPlus 1.7.3015 - Unable to remove apps
« on: August 04, 2017, 02:22:44 pm »
I noticed that after I upgraded to version 1.7.3015 I can no longer uninstall any of my apps, has anyone else had this issue?

Offline rafale77

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #1 on: August 04, 2017, 03:17:13 pm »
I am seeing two new apps automatically installed which I did not want (Sercomm Camera and the Alexa helper) and have been able to remove them so no. I am not seeing this problem.

127 zwave nodes, 8 zigbee nodes, 256 devices, 17 apps, 128 scenes on a Vera Plus linked with Echo and HomeKit through bridges

Offline rgmessick

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #2 on: August 04, 2017, 03:47:12 pm »
I remove the Sercomm Camera app but it keeps reinstalling.

Offline rafale77

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #3 on: August 04, 2017, 04:38:45 pm »
Hmm you are right. It keeps coming back... interesting new feature huh? Good thing it is on my test unit.
127 zwave nodes, 8 zigbee nodes, 256 devices, 17 apps, 128 scenes on a Vera Plus linked with Echo and HomeKit through bridges

Offline rapposm

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #4 on: August 04, 2017, 05:54:38 pm »
Yup those are the 2 apps i want to remover Sercomm Camera and the Alexa helper, without any luck.

Offline hellovn

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #5 on: August 05, 2017, 07:58:50 pm »
I got the same problem too. The Sercomm plugin just shows up in my installed apps without my knowledge. This is really bad.

Offline CPrdam

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #6 on: August 06, 2017, 10:43:23 am »
This forum is great so before i updated removed the apps i did not use. So no problems. ::)

Offline jarguess

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #7 on: August 06, 2017, 04:31:15 pm »
has anybody found a solution to this? I did a factory reset and the applications were removed, but as soon as I added my controller to getvera.com the applications were back.

Offline rjspindler

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #8 on: August 08, 2017, 08:50:01 am »
Same problem.  We are 3 controllers and two were updated and have the issue and the one not updated does not.

Offline svaleb

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #9 on: August 08, 2017, 12:57:52 pm »
I have them too !

Offline ninkasi

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #10 on: August 09, 2017, 03:32:25 am »
I thought I was going crazy - yep, same two apps have appeared in the list and if you uninstall them they just keep coming back like some sort of blood stain in an Edgar Allan Poe story.....

Only difference is "You are running the latest version 1.7.3014" according to my Vera Edge. (3015 is the Plus, 3016 is the Secure).
« Last Edit: August 09, 2017, 09:07:24 am by ninkasi »

Offline Inzax

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #11 on: August 09, 2017, 07:43:17 am »
I have the alexa app on two different vera Edge boxes.  Uninstalling does nothing but cause a restart.  The app is still there.  Sent in a support ticket TWO days ago and I have heard nothing.
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Offline rjspindler

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #12 on: August 09, 2017, 08:29:46 am »
Just heard back from the support ticket I entered...here is their response....

Thank you for contacting Vera Smart Home Control.
These actual plugins are developed by our development team which are hard coded into the firmware. This is why they are coming back no matter how many times you try to delete them.
You don?t have to worry about them because they won?t affect your unit?s performance.



Pretty lame if you ask me. 


Offline ninkasi

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #13 on: August 09, 2017, 08:41:26 am »
Just heard back from the support ticket I entered...here is their response....

Thank you for contacting Vera Smart Home Control.
These actual plugins are developed by our development team which are hard coded into the firmware. This is why they are coming back no matter how many times you try to delete them.
You don?t have to worry about them because they won?t affect your unit?s performance.



Pretty lame if you ask me.

Agreed - if it is a 'plug in' then it in theory should be able to be unplugged. If it's baked in, then they should not appear in the plug in section.....
« Last Edit: August 09, 2017, 09:06:48 am by ninkasi »

Offline rge

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Re: VeraPlus 1.7.3015 - Unable to remove apps
« Reply #14 on: August 09, 2017, 11:26:41 am »
Hijacking the plugin process is bound to introduce some sort of issues... Murphy's law.

My money is on some sort of update loop that then has to be fixed; the Sercomm plugin versions already look dodgy.

Sercomm IP Camera

Current Version: 2.66
Latest Version 2.49

And what advantage does it give, over the massive disadvantage of needing a firmware update to fix the "plugins"?