Author Topic: Changing username for main account  (Read 259 times)

Offline pnm

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Changing username for main account
« on: August 11, 2017, 01:27:19 pm »
Is it possible to change the username you use to login to home.getvera.com or do I have to create a new account and remove my controllers from the old one?

Offline mcv.bogdanf

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Re: Changing username for main account
« Reply #1 on: August 26, 2017, 08:36:23 pm »
The username cannot be changed.
We can remove the username from the database (in case you want to register another username using the same email address), but you will need to contact the support department for this (email to support@getvera.com or call +1 (866) 966-2272). Also, in order for us to remove the username it will have to be first un-assigned from the Vera controller.