Author Topic: I Cant' Login - What's going On?  (Read 540 times)

Offline Sig

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I Cant' Login - What's going On?
« on: August 12, 2017, 03:06:35 am »
What's going on?  First off, Alexa is telling me my "hub is not responding."  So I'm attempting to login to Vera via the Web and I'm being told my password is invalid.  I attempt to recover my password and I'm told my user is invalid.  This is not a good sign.

Offline Mai Pensato

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Re: I Cant' Login - What's going On?
« Reply #1 on: August 12, 2017, 03:23:42 am »
Same here !!

Offline delarenta

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Re: I Cant' Login - What's going On?
« Reply #2 on: August 12, 2017, 03:30:16 am »
+1

Offline enforces

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Re: I Cant' Login - What's going On?
« Reply #3 on: August 12, 2017, 03:31:31 am »
Same here. No user found.

Offline jnlewis

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Re: I Cant' Login - What's going On?
« Reply #4 on: August 12, 2017, 03:32:11 am »
I can't login either on my account. My girlfriend called and her motion detected alarm went off at her house and I tried to login remotely to her vera to turn her alarm off and I can't login to her account either. Not a good way to be woken up 3:00 am. 
« Last Edit: August 12, 2017, 03:45:23 am by jnlewis »

Offline achkeiban

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Re: I Cant' Login - What's going On?
« Reply #5 on: August 12, 2017, 03:46:21 am »
same here :(

Offline rotbard

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Re: I Cant' Login - What's going On?
« Reply #6 on: August 12, 2017, 03:47:26 am »
Same...


Two weeks ago, it happened, after a few resets and pulling my hair I called the support
the server was down... :(

Offline biswasg

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Re: I Cant' Login - What's going On?
« Reply #7 on: August 12, 2017, 03:53:11 am »
I am also facing the same problem. Just sent out a customer care message. Waiting for response.
However, the vera site shows no problem on their survers!!!

Offline CPrdam

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Re: I Cant' Login - What's going On?
« Reply #8 on: August 12, 2017, 04:09:45 am »
Here in Holland to

Offline d55m14

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Re: I Cant' Login - What's going On?
« Reply #9 on: August 12, 2017, 04:20:51 am »
Same....

Offline additude

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Re: I Cant' Login - What's going On?
« Reply #10 on: August 12, 2017, 04:34:09 am »
+1

Status shows all servers up..

My Vera phone app shows "No Controllers Have Been Added to this Account".

VeraMate app, the same.... cant access...
If you want something that you have never had before, then you are going to have to do something that you have never done before.

Offline Spanners

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Re: I Cant' Login - What's going On?
« Reply #11 on: August 12, 2017, 04:42:11 am »
Me too - invalid username/password. Try password reset and my email doesn't exist either.


Offline tyfoon

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Re: I Cant' Login - What's going On?
« Reply #12 on: August 12, 2017, 05:07:59 am »
Same here. Happy to see I'm not the only one. Thought I was hacked...

Offline Faber Optime

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Re: I Cant' Login - What's going On?
« Reply #13 on: August 12, 2017, 05:10:18 am »
Same and have lost web and SSH access to my (pingable) Vera3 too.
 >:(

Offline Hohammer

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Re: I Cant' Login - What's going On?
« Reply #14 on: August 12, 2017, 05:34:13 am »
Same here- I am glad I checked here for sanity. I can login to my plus via direct IP without a password until I try to go to account info. Everything still there.