Author Topic: constant loss of camera Vistacam 700  (Read 153 times)

Offline rjccml

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constant loss of camera Vistacam 700
« on: August 26, 2017, 12:11:10 pm »
I have a small system setup. 2 Vistacams, 2 door contacts a light and Schlage deadbolt. My vistacams keep losing connection. Either displaying not connected or invalid credentials. I constantly have to keep rebooting 1 camera mainly. Both rear green lights are on, one steady and one flashing. I get motion showing on the dashboard but no video showing. Isnt it using the video to sense the motion? Is there a firmware upgrade or does someone have a similar condition?

Offline Sorin M.

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Re: constant loss of camera Vistacam 700
« Reply #1 on: August 28, 2017, 07:45:25 am »
Hi there,


If these cameras are wired, you should not have this kind of issues.


Please check this with our support team as well. They should be able to give you a hand. See my signature for details.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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