Author Topic: Recover Veralite and Veraplus passwords  (Read 514 times)

Offline geoay

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Recover Veralite and Veraplus passwords
« on: August 30, 2017, 09:22:32 am »
I own a Veralite and ? Veraplus.
I want to perform some modifications.
Unfortunatly I lost the file where my password are recorded.
How is it possible to find again  these  passwords ?
I don't want to modify  thems because I use some applications  (like Imperihome ) which access my boxes.
Is it possible to recover my passwordS ?
Thank'S for your help !
A french player !  :)

Offline Sorin M.

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Re: Recover Veralite and Veraplus passwords
« Reply #1 on: August 30, 2017, 09:37:17 am »
If your Vera units are running UI7, you can recover your username password from https://home.getvera.com/users/login . Then press on Forgot my password.
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Offline geoay

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Re: Recover Veralite and Veraplus passwords
« Reply #2 on: August 30, 2017, 09:54:45 am »
Thank you for your help !  :)
I am not with my computer.
The solution you provided allows to recover th? password or only to modify it ?

Offline Sorin M.

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Re: Recover Veralite and Veraplus passwords
« Reply #3 on: August 30, 2017, 10:48:43 am »
Actually this can be done from our official mobile apps as well.


This process allows you to recover and set a new password, but you have to know, either the email or username. Any of the two, works fine.


You will get a randomly generated password, which you will use to login, then you can go in your account and change the password to something you wish.
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Offline geoay

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Re: Recover Veralite and Veraplus passwords
« Reply #4 on: August 30, 2017, 11:51:20 am »
My goal was to recover my existing password in order to avoid any modification in the tools which are connected to my boxes.
The procedure you indicated push to create ? New password. ...
But I have the feeling that recovering the old one isn't possible. ..

Offline RichardTSchaefer

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Re: Recover Veralite and Veraplus passwords
« Reply #5 on: August 31, 2017, 09:17:37 am »
That's probably why my password get's reset occasionally ... people enter the wrong username.

Offline integlikewhoa

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Re: Recover Veralite and Veraplus passwords
« Reply #6 on: August 31, 2017, 09:31:56 am »
My goal was to recover my existing password in order to avoid any modification in the tools which are connected to my boxes.
The procedure you indicated push to create ? New password. ...
But I have the feeling that recovering the old one isn't possible. ..

You might have good intentions (I don't know you) but it ofcourse does sounds shady. If if you have an app or two, you can update those passwords in little time. Asking to gain access to a vera without changing the current password make it seem more like you want to gain access without the password holder knowing. Again only telling you what it seems like not what your actually doing.

Offline geoay

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Re: Recover Veralite and Veraplus passwords
« Reply #7 on: September 03, 2017, 04:57:31 am »
Be confident its my own Veraplus !  :)
Effectively I can modify my Veraplus password and propagate  it in Other aplications.
As my Veraplus and Imperihome manage  so many  important functions (house  heating,  security), I am a little bit anxious to modify password and to make my system down.
I was qui sure that recovering  the password was difficult ...and forbidden  !

Offline futzle

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Re: Recover Veralite and Veraplus passwords
« Reply #8 on: September 03, 2017, 05:07:17 am »
But I have the feeling that recovering the old one isn't possible. ..

That's right. Any authentication system worth its salt* doesn't store passwords. It stores a hash of your password using a one-way function. When you type a password, it gets hashed by the one-way function, and if the result matches the stored hash then you are authenticated.

You literally can't get your old password back because nobody knows it.

* (sorry)