Author Topic: Veramate not the same after IOS 11 update  (Read 706 times)

Offline lemrock

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Veramate not the same after IOS 11 update
« on: September 20, 2017, 11:00:33 pm »
I updated to IOS 11 and now my icons for ARM and DISARM devices are not working.

Offline Don Phillips

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Re: Veramate not the same after IOS 11 update
« Reply #1 on: September 21, 2017, 07:45:41 pm »
VeraMate is not very active and it may be a while before he fixes any iOS update issues.  I seem to recall a post saying he was tied up in a big project.

In the meantime, have you tried to uninstall and reinstall the app? It means setting up again, which is a pain.

Another option maybe to delete the icon and add it back in. That has worked for me before.



Vera 3, UI7 1.7.947, CT101 t-stat, Everspring motion detector, GE/Jasco switch, Leviton outlet, AeonLabs door sensor, Insteon garage control, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual & Multi Switch, Weather, Sys. Mon.

Offline Don Phillips

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Re: Veramate not the same after IOS 11 update
« Reply #2 on: September 25, 2017, 09:01:31 pm »
I noticed tonight a Veramate update to support iOS 11 was published today.  So I updated to iOS 11 and Veramate is still working fine.
Vera 3, UI7 1.7.947, CT101 t-stat, Everspring motion detector, GE/Jasco switch, Leviton outlet, AeonLabs door sensor, Insteon garage control, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual & Multi Switch, Weather, Sys. Mon.

Offline lemrock

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Re: Veramate not the same after IOS 11 update
« Reply #3 on: September 26, 2017, 03:41:20 pm »
I noticed tonight a Veramate update to support iOS 11 was published today.  So I updated to iOS 11 and Veramate is still working fine.
I did the IOS 11 update to Veramate and most things are cured but not all.  It's use-able again but I'm going to downgrade back to IOS 10 until the Iphone X is available.

Offline Don Phillips

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Re: Veramate not the same after IOS 11 update
« Reply #4 on: September 26, 2017, 09:20:12 pm »
If you post the specifics here, Veramate can address them eventually.
Vera 3, UI7 1.7.947, CT101 t-stat, Everspring motion detector, GE/Jasco switch, Leviton outlet, AeonLabs door sensor, Insteon garage control, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual & Multi Switch, Weather, Sys. Mon.

Offline seanwalter

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Re: Veramate not the same after IOS 11 update
« Reply #5 on: September 29, 2017, 07:30:54 pm »
I upgraded today and noticed I now have a permanent blue banner at the top of my iPhone screen warning me that VeraMate is ?actively using? my location. Even though I know this and want it to happen. I submitted a support ticket ?

Offline legend99

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Re: Veramate not the same after IOS 11 update
« Reply #6 on: September 29, 2017, 07:37:46 pm »
read here about Veramate using location all the time. It is more an ios11 issue.

https://techcrunch.com/2017/06/26/ios-11s-blue-bar-will-shame-apps-that-overzealously-access-your-location/



I upgraded today and noticed I now have a permanent blue banner at the top of my iPhone screen warning me that VeraMate is ?actively using? my location. Even though I know this and want it to happen. I submitted a support ticket ?

Offline seanwalter

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Re: Veramate not the same after IOS 11 update
« Reply #7 on: October 14, 2017, 02:57:35 pm »
Thanks. If the devs can add an option in settings to ?always? poll location info rather than limit to only when using the app, we can choose this option and the blue banner will go away. At least, that?s what happens with google maps.

Offline shapshere

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Re: Veramate not the same after IOS 11 update
« Reply #8 on: October 29, 2017, 10:46:53 am »
Would love to have an update on where we stand with Veramate. My veramate will not load now on the ios 11.03

If you post the specifics here, Veramate can address them eventually.

Offline ceskelund

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Re: Veramate not the same after IOS 11 update
« Reply #9 on: October 30, 2017, 03:57:09 pm »
I also have an issue with VeraMate since upgrading to IOS 11.  The app appears to launch and I see the splash screen but then it closes.  One of my other phones that also has IOS 11 works fine though...

Chris

Offline Don Phillips

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Re: Veramate not the same after IOS 11 update
« Reply #10 on: November 03, 2017, 08:08:37 pm »
I have iOS 11.0.3 and VeraMate 11.9.1.2 Premium. No issues.

I recall years ago having some issues.  Uninstalled and reinstalled VeraMate to fix it.  This is rash since you loose your customized screens.

Otherwise, I do not have any suggestions except contacting VeraMate support on the app.
Vera 3, UI7 1.7.947, CT101 t-stat, Everspring motion detector, GE/Jasco switch, Leviton outlet, AeonLabs door sensor, Insteon garage control, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual & Multi Switch, Weather, Sys. Mon.

Offline agoodman82

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Re: Veramate not the same after IOS 11 update
« Reply #11 on: November 08, 2017, 09:45:38 pm »
I too am experiencing an issue with my icons. Prior to my update to iOS 11 I had three different icons for my door/window sensors. A green shield for my sensors in the "safe" state, a yellow shield for "safe arm" and a red shield for "triggered" and "triggered arm". Now however after updating to iOS 11, with the same icon configuration, I no longer get the yellow shield icon to show for the "safe arm" state. Instead, I get the green shield icon with the word "armed" next to it. I liked the quick visual of the yellow icon since it let me know at a glance that the sensors are in the "armed" state.

Any fix for this??

Offline Don Phillips

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Re: Veramate not the same after IOS 11 update
« Reply #12 on: November 09, 2017, 08:28:52 pm »
The only thing I would suggest is remove the button and re-add it. I have had to do this from time to time for various reasons.
Vera 3, UI7 1.7.947, CT101 t-stat, Everspring motion detector, GE/Jasco switch, Leviton outlet, AeonLabs door sensor, Insteon garage control, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual & Multi Switch, Weather, Sys. Mon.

Offline peteyx

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Re: Veramate not the same after IOS 11 update
« Reply #13 on: November 17, 2017, 08:22:53 pm »
I am seeing a startup of the iOS app of around 30 seconds. I?m using an iPhone X with iOS 11.1.2. When I click the VeraMate icon, the lower 7/8 of the screen turns white. Half a minute later, the app behaves normally.

Offline Don Phillips

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Re: Veramate not the same after IOS 11 update
« Reply #14 on: November 17, 2017, 09:29:45 pm »
I have a 6 and just updated from 11.1.1 to 11.1.2 - still works the same.  Maybe it is an X issue.
Vera 3, UI7 1.7.947, CT101 t-stat, Everspring motion detector, GE/Jasco switch, Leviton outlet, AeonLabs door sensor, Insteon garage control, Blue Iris, Sricam SP011, iPhone locator, APCUPSD, VeraMate, VeraAlerts, PLEG, House Modes, Countdown Timer, DVR, Virtual & Multi Switch, Weather, Sys. Mon.