Author Topic: Erroneous Alerts from Lock on Bridged Controller  (Read 347 times)

Offline randomevents

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Erroneous Alerts from Lock on Bridged Controller
« on: October 23, 2017, 11:07:11 pm »
Kwikset lock on bridged controller. I upgraded a Vera 3 to a VeraSecure today, made a new bridge to the controller in the guest house, and decided to try out alerts. Which I had to turn off because I've been getting the messages below all day.

Door lock "Lock.ClubHouse" in room "Clubhouse" failed to operate at 2017-10-23 23:00:19. Reported by House serial #55001905. (The problem may be with the lock, or with communications.) Alert #12743174711
Invalid PIN code entered on door lock "Lock.ClubHouse" in room "Clubhouse" at 2017-10-23 23:00:19. Reported by House

The lock operates fine, there's no alerts in the bridge's (VeraLite) history, changed the batteries and I even deleted the bridge and rebuilt it to no avail? Has anyone experienced this?

Offline mvsjes2

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Re: Erroneous Alerts from Lock on Bridged Controller
« Reply #1 on: January 04, 2018, 07:33:49 am »
Did you ever figure this out? I am getting the same thing after replacing the batteries.