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Author Topic: Android App crashing  (Read 1605 times)

Offline wjnaxe

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Android App crashing
« on: October 31, 2017, 02:37:13 am »
Has anyone experience this, since the previous 2 Android Apps updates, none of my phones application runs, it opens and no matter what I chose the app crashes, I have 4 android devices, the same story, I had to revert the app to 3 versions prior to keep it running.

Phones are Nexus 8, LG G3 one rooted one not, Samsung Note 4, this is frustrating.
Have uninstalled, wiped the phone and just installed the app on 3 of them, the same outcome.
Application Version: 1.7.3233 VeraSecure

There is no reason to get any subscription so I'm considering returning the VeraSecure if this is the issue.

Thanks.

Offline carstenriisbjerg

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Re: Android App crashing
« Reply #1 on: March 04, 2018, 02:43:39 pm »
I have the same issue with Huawei mate 10 pro   :(

Offline seoking

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Re: Android App crashing
« Reply #2 on: March 01, 2019, 08:44:50 pm »
Even I was facing the same problem. What I did to fix the issue was went to phone's Settings > Apps and selected VeraSecure and cleared it's cache. This simple trick solved the issue. Try it and let me know if it worked for you also? https://get-cartoonhd.com https://get-9apps.com
« Last Edit: March 10, 2019, 04:29:21 am by seoking »

Offline Sorin

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Re: Android App crashing
« Reply #3 on: March 04, 2019, 05:55:54 am »
Hi, everyone.

I'd suggest trying to clear the app cache as seoking mentioned. If none of this works, please submit a ticket with our Customer Care team so we can look at this.
Contact details are in my signature.

Thanks.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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